Hiren Patel

Hello, @mr-bass

There is no setting in the plugin to change the text but you can do it using some CSS trick.

Put this CSS in Additional CSS (Appearance > Customize > Additional CSS)

.page-id-8058 span[itemprop=”aggregateRating”] {
font-size: 0;
}
.page-id-8058 span[itemprop=”aggregateRating”] span.stars, .page-id-8058 span.votes {
font-size: 16px;
}
.page-id-8058 span.votes::after {
content: “reviews”;
}
** This CSS will only works on this page.

Hello, @mathiasvissers

Maybe it was due to a slow internet connection that fonts were not loaded properly but now you can see stars are displayed properly.

See screenshot: https://imgur.com/a/EVdwUVf

Hi, @mayanksdudakiya

Can you please provide me a page link so I can check to get a solution.

Ok, Thanks

@cenay
Hello,

This happens because after submitting rich-review form if users refresh the page 2 to 3 times. and it already gives notification of Resending or Cancel it on the refreshing page.

Hi @herbyderby

Thank you for your appreciation.it’s really mean to us.

This happened because the star’s font-family is overridden by bb-plugin’s css.
you can solve by putting this CSS in the additional CSS section.
.glyphicon {font-family: ‘Glyphicons Halflings’ !important;}

Hopefully, It will be working for you

Hopefully, It will be working for you.

Check here

Hi, @amdemar2020

For #1 if you don’t set name field in rich-reviews form then all reviews author fall from this field input. see attached screenshot.
If this setting not works for you then you can share your page link so I can look further.

Thanks for your quick response to our support team.

Hello, @amdemar2020

which version of the plugin are you using?

1. remove the -Organization from displaying (at the end)
-> which shortcodes are you using? and settings of Form in Rich Reviews?

2. Remove the linked Organization from the top
-> you can remove Organization (linked) from below settings,
Rich Reviews > Options > Display > uncheck the Title setting and save changes.

@mbround
Hello, sorry for the delay.

Which snippet shortcode are you using to show the aggregate score of all approved reviews?

We are trying to reproduce this issue from our side but there is no issue found in reviews count, if you don’t mind can you please share the page link where you put this shortcode so we can look further to solve it.

Hello, @jeffyun123

Might be there is a CSS issue. Can you please share the page link so, we can check it.

Hi, @daljitpattarsingh

Rich-review plugin is available on your site? Because I can’t find it on your site. You can change font-size doing customize CSS.