Adam

Hi,

Please submit your question via our support forum with your site url, temporary admin account via private reply so I can take a closer look at the problem.

Best regards,

Adam.

Hi @daniel22,

In post / page Edit screen, hit Custom CSS button then add this code :

.jsn-bootstrap3 .promo-box-shadow {
    border-style: dashed !important;
}

Hi zoliverz,

Could you please provide a screenshot about your problem so I can assist you better ?

Hi,

Sorry for the delay. In this case, please submit your question via our support forum with your site url and temporary admin account, I need to take a closer look at this problem in order to investigate the issue.

Best regards,

Adam.

Hi @sitinuriatistudio,

As you can see, we did fix this bug in very old version 2.4.4 but as WordPress update from 4.0.1 to 4.1, there are many parts need to be updated as well and it’s sad that we can keep the plugin up-to-date on time.

If you take a look at our official support forum, you will find that there’s a hot fix for this matter already which will be included in next version.

If you could submit a new topic to let us assist you at first, it would helps a lots rather than give a negative rating without asking any question.

Best regards,

Adam.

Hi @wetbike01,

Look like the previous fix doesn’t work with latest WordPress 4.1 so I reported this bug to development team again.

There’s a quick fix for this matter which you can take a look here.

Best regards,

Adam.

Hi @nwp_developer, @themasumhossain,

Actually, at the moment we’re still working with the plugin core so the addon function might not work 100% perfectly with additional shortcodes.

At first, we’re finishing all remaining necessary bug fixes and core improvement then we will check the shortcode function. Please keep in touch with use via social channel or subscribe to plugin repository to get notification when the code is updated.

Best regards,

Adam.

Hi @ac100,

Glad to hear that your problem has been solved. If you still have any question or need further assistance, don’t hesitate to let me know.

Best regards,

Adam.

Hi Harry,

Actually the problem appear when you’re using old PHP version only, the recommended solution is to request your hosting provider to update your current PHP version as suggested in this topic.

Best regards,

Adam.

Hi @wo0,

Could you please clarify step-by-step how you update the page so I can try to reproduce the problem at my end ?

Hi,

Unfortunately, there’s a minor problem with this function so we have to temporary disable it.

I sent a report to development team so they can check the status of this issue and update it asap.

Best regards,

Adam.

Hi,

Because the slide width / height is calculated via JS, when the tab loaded, it has been hidden so the JS code couldn’t calculate correct width / height.

You can open this page, hit the Custom CSS button to add custom CSS code and add :

.wr-element-tab iframe {
     width: 100% !important;
     height: 612px !important;
}

Hi @mythusmage,

Thanks for your feed back, I discussed with development team to see if we can add some improvements as you suggested in future release.

If you still have any question or need further assistance, don’t hesitate to let me know.

Best regards,

Adam.

Hi @daniel22,

Actually, most of nowaday WordPress theme is a one page layout so if you can adjust a little bit, it might suite your need. If you want to have specific theme, you can have a look at Themes section in www.remarpro.com as well.

Hi @koloss,

The link you provided return a 404 page, could you please recheck ?