Adam

Hi,

Glad to hear that you’re satisfied with the result.

If you still have any question or need further assistant, don’t hesitate to let us know.

Best regards,

Adam.

Hi vamonos,

I have just checked your site and see that you’re using very old version, please update to latest version 2.3.0 as below :

1. back up your current database so you can revert back if there’s any problem after that.

2. copy 2 folders wp-content/plugins/ig-pagebuilder and wp-content/plugins/ig-shortcodes-free so you can revert back if there’s any problem after that.

3. choose to disable plugin IG Page Builder with option Deactivate without parsing data, then delete this plugin (IG Shortcodes Free will be deleted also)

4. download and install latest version 2.3.0 here then activate the plugin.

*** NOTE ***

If you have any problem after upgrade the plugin, please replace your current database with the backup file then copy back 2 folders ig-pagebuilder and ig-shortcodes-free to plugins then let me know.

Hi mandlaness,

We haven’t heard anything from you for 2 days, could you please confirm your status ?

In case you need further assistant, please feel free to let me know.

Best regards,

Adam.

Hi,

Thanks for your feedback, I reported this matter to development team to highlight this part in our documentation for better understanding.

If you still have any question or need further assistant, don’t hesitate to let us know.

Best regards,

Adam.

Hi socialnuco,

I have modified the static block Top Footer for you, please recheck. Currently, you’re using Content List to implement these links and I’ve changed them as Text element.

So, you can change these links url to whatever you want via WYSIWYG editor, just highlight the link you want to modify and click the Edit Link icon in WYSIWYG panel, then insert the link to external site as you want to.

Hi,

Thanks for the info, please stay tuned while I’m checking the problem for you.

Best regards,

Adam.

Hi,

Thanks for the info, please stay tuned while I’m checking the problem for you.

Best regards,

Adam.

Hi davidj0n,

I have checked your custom plugin but there are many PHP errors as you’re trying to mix code between sample Hello World plugin with Accordion. In this case, you can copy original file from Accordion (wp-content\plugins\ig-pagebuilder\shortcodes\accordion) then rename and add / remove functions from there instead.

Hi online-words,

In this case, you can create a temporary back-end account then email me at [email protected], I need to take a closer look at the problem.

Thanks !

Hi socialnuco,

In this case, you can create a temporary back-end account then email me at [email protected], I will take a look at your links setting and investigate the problem for you.

Hi vamonos,

In this case, You can send me a temporary account via [email protected]. I will investigate the problem for you.

Best regards,

Adam.

Hi,

Thanks for the info, please stay tuned while I’m investigating the problem for you and I’ll reply back shortly.

Hi,

Could you please temporary create a the same link (dont just move it since I need to check the different between them) in top menu and let me know so I can investigate the issue for you ?

Hi online-words,

I have been assigned to assist you in this matter. Please stay tuned while I’m reviewing all your problems and I will reply back shortly with the solution.

Your understanding is much appreciated.

Best regards,

Adam.

Thank you very much !

Cheers.