Hris

Hello,

Thank you for your answer. I have checked further and all image urls in media are loaded through https. Additionally, I used a plugin like Better Search replace to search for http: URls, but couldn’t find anything.

Hi,

Thank you for the prompt reply. I have sent an email to your support with all details included. Thank you.

Hi,

The same issue keeps appearing. Randomly the feeds are becoming empty.

I have now excluded the product feed from caching, but the feed is still empty. Do I have to refresh it/regenerate?

Hi,

Yes, I am using WP Rocket + Siteground server side caching.

Can you advice on how to proceed?

• This reply was modified 1 year, 9 months ago by Hris.

Hi Roxy,

I have changed the date type setting + cleared analytics cache and happy to confirm that the issue has been fixed.

Thank you so much for the help and prompt response.

Cheers!

I think you have misunderstood me. Apologise if the explanation was not clear enough.
1. My favicon set through the Customizer menu in the theme is always loading on every page as expected.

2. The issue here is that once I activate the Payment for Stripe plugin, there is a request called favicon.ico that results in a 302 redirect status to my actual favicon file (set through customizer menu).

Can you confirm that you do not see such favicon.ico request on your side once you test with GT Metrix? – as previously mentioned I have the issue on websites using different themes – Ocean WP and Astra

If you navigate to the waterfall report you can find the only favicon loaded on the page: https://www.silentijewelry.dk/favicon.ico

When the Payment for Stripe plugin is disabled, this request is not being loaded. However, when the Payment for Striple plugin is enabled https://www.silentijewelry.dk/favicon.ico is loaded on every page. I have tested on multiple WP websites using different themes – Ocean WP and Astra.

Hi again,

That is the weird thing that even though the plugin does not have any favicon assets, upon activating it this script is being loaded. You can find the gtmetrix report here: https://gtmetrix.com/reports/www.silentijewelry.dk/XvoBnjiQ/

Hello,

I have purchased the paid version of your plugin now. Which setting I should enable in order to make sure that transactions will not be duplicated if people refresh the thank you page?

I have already checked the events and no extra event is being fired.

Did I understand correctly that if the issue is from clients who let’s say stay on the order received page and refresh it later on – then it will be only possible to fix the issue by upgrading to the paid version?

Hello @csnlima

I have found a snippet from the thread that you suggested and it works fine, but there is still one problem. If there are 6 products added in my Up Sell section and only one is out of stock randomly it will load this product on the single-product page and the space will be just blank. So by default i always want to show 4 products, but sometimes is showing just 3 because one of them is out of stock (showing it as blank white space). I would liket o show the other products that are added in my Up Sell section and always show 4 products.

Is there something that can be added to the following snippet that can do a check for that and if a product is out of stock not to show it as blank, but to load some of the other products added in the Upsell section.

The snippet that I used:

/**
 * Temporarily enable hide out of stock items.
 *
 * @param string $template_name
 * @param string $template_path
 * @param bool $located
 * @param array $args
 */
function iconic_enable_hide_out_of_stock_items( $template_name, $template_path, $located, $args ) {
    if( $template_name !== "cart/cross-sells.php" AND $template_name !== "single-product/up-sells.php") {
        return;
    }
 
    add_filter( 'pre_option_woocommerce_hide_out_of_stock_items', function( $option ) { return "yes"; }, 10, 1 );
}
 
/**
 * Temporarily disable hide out of stock items.
 *
 * @param string $template_name
 * @param string $template_path
 * @param bool $located
 * @param array $args
 */
function iconic_disable_hide_out_of_stock_items( $template_name, $template_path, $located, $args ) {
    if( $template_name !== "cart/cross-sells.php" AND $template_name !== "single-product/up-sells.php") {
        return;
    }
 
    add_filter( 'pre_option_woocommerce_hide_out_of_stock_items', function( $option ) { return "no"; }, 10, 1 );
}
 
add_action( 'woocommerce_before_template_part', 'iconic_enable_hide_out_of_stock_items', 10, 4 );
add_action( 'woocommerce_after_template_part', 'iconic_disable_hide_out_of_stock_items', 10, 4 );

Hello,

I have added the CSS and it works, but there is one issue. I want to always show 4 products in the upsell section. For my test product I have added around 8 products in the upsell, however, randomly it will sometimes show 3 as one of them is out of stock.

Is there a way that it will always show the 4 products and not consider out of stock products, because right now when it shows out of stock product we just hide it with the CSS and it is blank white.

@skalanter

Thank you for the answer, but unfortunately this does not really help me. Since this option will also hide the products from category/archive pages.

Since this products will be back in stock again, I do not want to hide them from category page. ( I also have the possibility to preorder them).

I am looking for a solution to remove them from Upsell section and once again if I have 6 products in the upsell but 2 are out of stock to show only 4 products.

Thanks that helped!