Jackmail

Hello,

I hasn’t seen your message before this answer (I’m sorry). You need to deactivate all of the plugin (not just plugins relate to email marketing). You probably have a JS error caused by another plugins and Jackmail need to have JS to work correctly. If you have a JS error it’s show on the console in the developper mode of your browser.

Have a good day.
Max.

Bonjour,

Il vous faut activer une extension PHP sur votre serveur pour accéder à ces fonctions. Voici le manuel PHP dédié à cette extension: https://php.net/manual/fr/exif.installation.php

Cordialement
Max.

@jdembowski Because this person doesn’t respond after one month and it’s in part false information with just one bad review only.

Hi!

You have a specific menu with the “automatic emails” in the dashboard of the application.

For your problem with the error, could you try to only activate Jackmail in your plugins and retry? If it’s works, could you activate plugins one by one to find the problem?

Thank you
Max.

Hello,

Does this plugin work with landing pages?
If you could export leads form this plugin yes. Or we also have a API to insert contact in a list.

Does it have a sidebar widget?
Yes Jackmail have a widget and you could put your own css on it.

And, can I setup a an autoresponder
With signup that sends a free pdf in exchange for new subscribers?
Yes you could put a welcome message with a link to download your pdf.

Have a good day.
Max.

Hello,

Could you try to renew your token ?
https://www.jackmail.com/docs/en/common-problems/i-dont-have-my-credits

If you have the same problem, maybe the encoding of your database has changed?
Could you check if you have the same encode on the Jackmail table and the other table of your WordPress database.

Thank you.
Max.

Hello,

Could you try to renew your token ?
https://www.jackmail.com/docs/en/common-problems/i-dont-have-my-credits.

For your campaign, could you send me a message to [email protected] with the email of your Jackmail account? With this I could find your campaign and know why the moderation team hasn’t approve your campaigns.

Thank you.
Max.

Hello,

We has a error with our statistics server last week, all of your statistics are OK now?
Thank you for your feedback

Max.

Hi Zed!

It’s mandatory to have the language criteria in your contact list to segment your campaigns.
I’m not a expert in Polylang but maybe you could extract these contacts by SQL Query or a plugin to have this column ?

Have a good day.
Max.

• This reply was modified 5 years, 9 months ago by Jackmail.

Hello,

I’m sorry for you, has you try with another campaign? For exemple could you create a new campaign and try to save this.

Thank you.
Max.

Hi texofant,

I ‘ll reply step by step to your feedback.

1. Indeed, when you uninstall the Jackmail plugin and confirm the deletion of Jackmail data in the dedicated alert popin, they are actually deleted. As a reminder, here is the list of data deleted when Jackmail is uninstalled: lists of Jackmail contacts, campaigns sent with Jackmail and templates created with Jackmail.
These data are deleted for security and data management reasons (RGPD) to avoid leaving an email database accessible that would no longer be used. But indeed, it is your database, if you want to re-import them, you are free to do so via your backup.

2. For the statistics part, the data is hosted on our servers for volume reasons, if you send a campaign and your server experiences slowdowns related to the statistics to insert in your database, the interest of your campaign is lost as your website becomes inaccessible because of this mass of content. We have therefore chosen to host it on our servers so as not to impact the performance of your server. For the export part, the feature to export automatically is not available yet.

I remain at your disposal if you have any questions.

[ Signature deleted ]

• This reply was modified 5 years, 9 months ago by Jan Dembowski.

Hello,

For the moment we are not connected to Contact Form 7 for the automatic campaign. It’s already in the roadmap and in the next weeks it will be live ??

Have a good day!
Max.

Hello,

Sorry for my answer after many month.
I understand you don’t want to use the Jackmail SMTP server but it’s the better way to have a good delivrability of your emails send.

For your test thank you for your feedback, we have fix this and now your test emails isn’t control by the moderation team.

Please send us a email to [email protected] if you need more information.

Max.

Hello Angel,

Our support team has respond to you and after many search we have fond a solution of your problems and we have also refund the “priority support” subscription.

For the live chat support we searching a solution to have more time for this. The chat it’s not available for the moment because we have a lot of emails from the JM users and we are very busy to give an answer of all of the users.

Have a good day.
Max.

Oui voici notre adresse email [email protected]

Max.