Harry

@611shabnam

Thanks for your response.

We have tried troubleshooting its not working we can share you stage access details if you would like deep dive

Thanks its working now

Hi @pear8398

Sure let me send you but by any chance did you check the recorded video?

1- Download template – https://sleephappy.co.th/wp-content/uploads/2023/05/review-import-template-3.csv

2 – Our file with review – https://sleephappy.co.th/wp-content/uploads/2023/05/review-import-template-TH-update27-Apr-8.csv

Hi @pear8398

We are using correct template and file format columns are separated with commas (,) even your downloaded sample template also not working please see the video recording for your reference – https://bit.ly/3VIsGPp

Nope we are using Version 2.5.0 still cropping the images 200 x 200 pixels and can’t see image proper

https://prnt.sc/kEHLTfNZsDHR