Nayan Das

Thank you for your kind words!
We are so glad to hear that our support team was able to resolve your issue quickly and provide a custom video to guide you through the process. We believe that support should not only fix the problem but also help users gain confidence in using Paymattic. It’s great to know that the video will be useful for avoiding similar issues in the future.

Have a great day ahead!

Thank you so much for your incredible review!
We are grateful for your kind words and thrilled to hear that our support team could assist you beyond expectations. Ensuring a smooth implementation and resolving any challenges along the way is always our priority. It’s wonderful to know that you are happy with Paymattic and would recommend it to others.
Have a great day ahead!

Thank you for your kind words!
Our goal is to ensure a smooth experience for our users, and we are glad we could provide a solution that meets your needs. It’s great to hear that our form tool’s flexibility with multiple Stripe accounts per form was the right fit for you.

Have a great day ahead!

Thank you so much for your kind words. We are delighted to know that you consider Paymattic is great. Your support and appreciation mean a lot to us, and it motivates us to keep improving and providing the best experience for you.

Have a great day ahead!

Hello There,

Paymattic includes a signup fee feature within its subscription payment field. This feature allows you to charge an additional amount along with the first subscription payment. The same total amount will then be applied to all subsequent payments. You can check out this screenshot for reference: https://prnt.sc/1OO-a264NAoL
However, now it is not possible to apply a discount to the first payment while keeping the regular subscription amount for the following payments. Hopefully, it will be available in a future update.

Thank you!

Hello There,

Thank you for sharing your suggestion. I’ve added your recommendation to our list of feature requests for Paymattic. Our Research and Development team carefully reviews all feature ideas, considering how practical and necessary they are. If your suggestion is found to be a good fit, it will move forward to the development phase. However, please we appreciate every idea, not all feature requests can be implemented immediately or guaranteed to be included in future updates.

Thanks again for taking the time to share your feedback.

Hello There,

I have thoroughly checked your provided URL, and it looks like you haven’t added the donation progress item to your form. The currency switcher feature of Paymattic only works with the donation item, so please make sure to include that. Additionally, ensure that you have set up the API key for the currency switcher in the general settings of Paymattic. You can refer to this screenshot for guidance:?https://prnt.sc/E-cnvIqwQNxu

I have also recorded a short video to show you how it works. You can watch it here: https://jam.dev/c/fee46a8b-dbfb-444c-90fb-c84eb6f0029b

Thank you!

Hello There,

So far, I understand that you are looking for software to track and store payment details. While you can create a workaround in Paymattic, it is primarily designed for handling payments and donations. Paymattic supports a variety of payment methods and does not require additional plugins to manage payments. Everything can be controlled from the admin dashboard.

If you think we are getting something wrong from your query, can you please add a bit more context with explanation and screenshots? To assist us in better understanding your use case, you can also consider creating a brief video that explains your thoughts? This visual explanation will greatly enhance our ability to provide the most accurate assistance.

Thank you!

Hello JAGDISH,

Thank you very much for bringing this issue to our attention. I am happy to let you know that we have already resolved it and released an update that includes the fix. Please make sure to update the plugin, and hopefully, you won’t encounter this issue again.

Thanks again!

Hello There,
We apologize for the delayed response.

In Paymattic, navigate to the “Entries” section of your form, where you will find a dedicated segment labeled “Payment Status.” Here, you can view the payment status for each form entry. For a more visual guide, please refer to the screenshot provided: https://prnt.sc/Qtq1G4atsmIa

Thank you!

Hello There,

I apologize for the delayed response.

Our team constructed a GitHub link there is an example code base for making a custom payment gateway. And the doc is added in the readme –?https://github.com/WPManageNinja/mollie-for-paymattic/blob/master/README.md

I hope it will be helpful for you. Let me know the update.
Thank you!

Hello There,
Please grant our apology for the issue you are facing.

I would like to suggest you please?delete?your Paymattic free plugin and reinstall it again. I hope your issue will be solved. You will not lose any existing data in this process.
Additionally, please make sure that you are using the latest version of both Paymattic free and pro plugin versions.

Thank you!

Hello There,

We do not charge any transactional fees besides the annual or lifetime amounts.
Regarding the merchant fees on your form, you can easily customize and include additional fees using our Tax Calculation Amount field. It’s a flexible feature that allows you to adapt the field label according to your specific needs. Help Doc: https://paymattic.com/docs/how-to-add-tax-calculated-amount-field-in-wordpress-with-paymattic/
Thank you!

Hello There,

This issue happened in some particular sites. Please update your plugin to the latest version. This update incorporates the necessary changes to address the problem you faced. I hope your issue will be solved.
Thank you!

Hello There,

It’s a pleasure to see that your form is now functioning perfectly now. Maybe, somehow you have managed or reached us via other channels and the issue is fixed.

Have a great day ahead!