Abul Khoyer

Hello @reginaplichta,

Thank you for sharing your concern. It seems the style was overridden by the theme or page builder, as they typically take precedence. In such a situation, you may consider using the custom CSS for any modifications.

Regarding customization, I managed to customize it and attempted to replicate it precisely as shown in the screenshot. Please use the provided CSS below in the custom CSS section of the form and adjust it according to your requirements. Please note that you may need to use the !important attribute to enforce certain changes.

.fluentform .ff-step-titles li,
.fluentform .ff-step-titles li:before {
color: #000 !important;
font-size: 26px;
line-height: 20px;
font-weight: 900;
background: #eeeeee !important;
border: none !important;
padding: 10px 0;
}

.fluentform .ff-step-titles li:is(.ff_active),
.fluentform .ff-step-titles li:is(.ff_active):before,
.fluentform .ff-step-titles li:is(.ff_completed) {
color: #0db1cb !important;
}

.fluentform .ff-step-titles li:is(.ff_active),
.fluentform .ff-step-titles li:is(.ff_completed),
.fluentform .ff-step-titles li:is(.ff_active.active),
.fluentform .ff-step-titles li:is(.ff_active.active):before,
.fluentform .ff-step-titles li:is(.ff_completed):before {
color: #0db1cb !important;
background: #eeeeee !important;
}

.fluentform .ff-step-titles li:after {
top: 30px;
}

.fluentform .ff-step-titles li.ff_active:after,
.fluentform .ff-step-titles li.ff_completed:after {
background: #0db1cb !important;
}

.fluentform .ff-step-titles li:not(:last-child) {
border-right: 10px solid #fff !important;
}

Hope this helps.

Thank you.

Hello @peq42,

Sorry for the inconvenience. We’ve attempted to replicate the issue on our end, and it appears to be functioning properly. Could you kindly provide us with the specific scenario so that we can investigate further?

It seems the issue is site-specific. It would be great if you reach out to our business portal so we can investigate the issue directly on your staging site.

Waiting to hear from you.

Thank you.

• This reply was modified 1 year ago by Abul Khoyer.

Hello @zl004,

Thanks for sharing your concern. As per the screenshot, it seems you are using the free version of the plugin. It required the pro version to avail of the “post form” feature.

Thank you.

Hello @rbati,

Sorry for the inconvenience. It seems the issue you are having is with the PHP version. Could you kindly downgrade the version to 7.4 and let us know if this resolves the issue?

Waiting to hear from you.

Thank you.

Hello @martin,

Sorry for the inconvenience. Can you please let me know what SMTP you are using and if the sender is forced from the setting? If the sender is not forced, please do so. This should work as per the settings. I attached an example from Fluent SMTP settings. (see screenshot)

Let me know the update.

Thank you.

Hello @chengzen,

Thanks for your query. Please follow the steps described below to display form values dynamically on a redirected page,

1. Set the confirmation type to a page or a custom URL and pass the field data to the URL parameter using query strings. (see screenshot)
2. Set the URL parameter value shortcode [ff_get param=”GET_PARAM_NAME”] on the page where you are redirecting the user. (see screenshot)

All done! it will display the URL parameter value on the redired page received from the form input.

Please note that, you won’t get the value when you revisit the page directly as the value is sourced from the URL parameter.

Hope this helps.

Thank you.

It is difficult to debug the issue without replicating the scenario. Can you please provide any further information regarding the issue that can help me to address the issue?

Thank you.

Hi @dreamit99,

Thanks for your query. Fluent Forms includes option labels in email notifications by default. If you want to include option values instead, add “.value” alongside the name attribute, as shown below:

//option label
{inputs.dropdown}

//option value
{inputs.dropdown.value}

If you want to put the value/label in the URL parameter as a working link. Simply insert it inside the anchor by selecting the link text. (see screenshot)

Hope this helps.

Thank you.

Hello @vini33,

Sorry for the inconvenience. Can you please share the URL of the page where you have added the from so I can check the issue?

Thank you.

Hello @featuremonkey,

Thanks for your query. Unfortunately, initiating a form from a step other than the first step is not possible, and no workaround that I can suggest to you. If you use query parameters, it will only populate the specified step.

Thank you.

Hello @thorirv,

Sorry for the inconvenience. I’m experiencing no issues on my end. Could you kindly test a notification email to Gmail and provide a screenshot showing the sender’s details similar to this screenshot, please? This will help me better understand the problem and assist you further.

Waiting to hear from you.

Thank you.

Thank you, John. I’m closing this ticket now. Please feel free to open a new ticket if you find any queries further.

Have a nice day.

Hello @gimodverde,

Sorry for the inconvenience. I have tried to recreate the issue. Everything is working okay on our end. Can you please share the exact scenario so I can check the issue?

Waiting to hear from you.

Thank you.

Hello @walacky,

Thanks for bringing this to our attention. It seems to be a bug. I have notified the developer. Hopefully, it will be fixed in the next update.

Thank you.

• This reply was modified 1 year, 1 month ago by Abul Khoyer.

Hello @christieleighs,

Sorry for the inconvenience. Everything is working as expected on our end. It seems something went wrong with your configuration. Can you please check if there are any issues on the Submission Logs -> API Calls? You will get this section under the entry page. Also, you may try integrating Mailchimp in a new form.

If you reach out to our business portal we can check directly by accessing your site as it is difficult to suspect the issue without troubleshooting.

Thank you.