hellodeer

Thank you so much, I received your reply email and will look into the steps and provide feedback as soon as I managed to fix it on my end.
Thank you once again ??

Hi @slickchris , thanks so much for your prompt response. I have forwarded the email to you again but this time from my personal email. I have closed the gap in the email address and have done so again. I hope you’ll receive it this time.
Thanks so much for your support thus far.
Kind Regards, Elaina

Hi @slickchris , I have followed up with you via email but didn’t get a response yet. Did you receive my email?

Thank you so much @slickchris I have just sent the email with all my relevant information.

Hi, I also found that the latest version of the plugin (v3.0.2) is not compatible with the PHP 8.0 version. I had to deactivate the plugin for my website to display correctly and to be able to log in to the back end via wp-admin. When will the plugin be updated so that I can activate it again?

I have managed to find a solution. It seems that a specific plugin was going over the fixed navbar as soon as I scrolled up and the menu popped up. I added the z-index:1; code to the Additional CSS code section and it worked.

Ah ok, now I understand. I thought it might be something that I can’t change. Thank you for explaining it to me ??

Yes, I have placed it there but it still doesn’t work. Is my custom CSS code correct?

Pleasure! The free one.

I hope they are not occupied in the Ukraine/Russian war, which might explain why we haven’t heard anything from them.

@beenee7 I have rolled back to version 5.9 and I’m still on it. I have switched off the automatic updates for now, until we hear back from the theme editors that we can update the WordPress. If not, then I suppose we should start looking at new theme options…

I’m rolling back to the previous version of WordPress now. Please let me know when an update is ready for the theme, then I will update the theme and WordPress to the latest version.

Hi, it definitely is the theme that is giving the issue. As soon as I renamed the theme folder through FTP, it reverted to the Twenty Twenty theme, making the back-end load successfully. Would you please let me know when an update is ready for the theme?

Hi @britetechs, thank you for your help and assistance. Following our email conversation, it seems that you were right, it was a cache issue. When I logged in via incognito mode and added a page, it worked! Thank you for your help with my issue. I truly appreciate it ??

Ah ok I understand. Thanks for helping and I just gave a good review ??