hellepelogo

I’ve just deactivated Stripe. Unfortunatelly it doesn’t help.

Hi! Could you please help? The problem still exists but the case is marked as resolved.

Hi there! Yes, It’done ? I’ve cleared the Global edge cache here in WordPress since I have business plan.

Hi there! Thanks! I’ve just done the all steps. The result: “Buy with Google Pay” button at the top appears. Unfortunatelly ther main “Pay” button below at the is still dissapearing.

P.S. My case is marked as “resolved” but it is not true…

Hi! You know, I’ve already done the plugin/theme conflict test and nothing changes. So there is no “pay” button still using “Storefront” theme.?
So OK, I used Stripe to receive payments. I’ve activated also Stripe ? … There is no button. It seems that the problem is not related to the theme.

• This reply was modified 2 months, 1 week ago by hellepelogo.

Yes, you are right. This is my website. I’ve just deactivated all the plugins and leave Woocommerce, Akismet Anti-spam and Jetpack (since these are automatical).

Thanks for trying to help!
I’ve changed the website to the Twenty Twenty-Four theme.
For now how can I allow you to diagnose? I’ve tryed to add you as a team member but there was an error.

Here it is

The guy from Woo support help me a bit. He found out that the problem is with Booster for Woo plugin. So I have to ask their support team for now.

Hi Roxy,

Thanks for trying to help me ??
Initially I’ve installed a 15$ min order amount at dashboard – appearance – customise – shop settings – enable min order amount. So I use my Clotya theme to install this option. This is the initial trigger.

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### WordPress Environment ###

WordPress address (URL): https://perficejewelry.com
Site address (URL): https://perficejewelry.com
WC Version: 8.1.1
REST API Version: ? 8.1.1
WC Blocks Version: ? 11.2.0
Action Scheduler Version: ? 3.6.2
Log Directory Writable: ?
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx
PHP Version: 8.0.30
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 8.3.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.1.1
WC Database Prefix: wp_
Total Database Size: 70.87MB
Database Data Size: 44.14MB
Database Index Size: 26.73MB
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### Post Type Counts ###

attachment: 516
customize_changeset: 87
custom_css: 1
elementor_library: 4
jetpack_migration: 2
jp_img_sitemap: 7
jp_sitemap: 7
jp_sitemap_master: 7
jp_vid_sitemap: 7
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 47
page: 22
post: 4
product: 75
product_variation: 298
revision: 224
shop_coupon: 1
shop_order: 2
ufaq: 7
wpcf7_contact_form: 1
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Ajax Product Search: by themebing – 1.0.1
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3
Clotya Core: by KlbTheme – 1.1.7
Contact Form 7: by Takayuki Miyoshi – 5.8.1
Customer Reviews for WooCommerce: by CusRev – 5.36.2
Elementor Pro: by Elementor.com – 3.16.2
Elementor: by Elementor.com – 3.16.4
Envato Market: by Envato – 2.0.10
WordPress.com Editing Toolkit: by Automattic – 3.80501
Google Listings and Ads: by WooCommerce – 2.5.8
Gutenberg: by Gutenberg Team – 16.6.0
Icon: by GhozyLab
Inc. – 1.0.0.10

Jetpack: by Automattic – 12.7-a.7
Kirki Customizer Framework: by Themeum – 5.0.0
Layout Grid: by Automattic – 1.8.4
Mailchimp for WooCommerce: by Mailchimp – 3.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.9
Meta Box: by MetaBox.io – 5.8.1
Order Minimum/Maximum Amount for WooCommerce: by WPFactory – 4.3.4
Page Optimize: by Automattic – 0.5.4
Pinterest for WooCommerce: by WooCommerce – 1.4.6
Temporary Login Without Password: by StoreApps – 1.8.2
TI WooCommerce Wishlist: by TemplateInvaders – 2.7.4
TikTok: by TikTok – 1.1.6
WooCommerce Blocks: by Automattic – 11.2.0
WPC Smart Compare for WooCommerce: by WPClever – 6.1.4
WooCommerce Stripe Gateway: by WooCommerce – 7.6.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.6
Booster for WooCommerce: by Pluggabl LLC – 7.1.2
WooCommerce Payments: by Automattic – 6.5.1
WooCommerce PayPal Payments: by WooCommerce – 2.3.1
WooCommerce Shipping & Tax: by WooCommerce – 2.3.5
WooCommerce: by Automattic – 8.1.1

### Inactive Plugins (2) ###

Crowdsignal Forms: by Automattic – 1.7.0
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.11


### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

WP.com Site Helper: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #2702 - /shop-2/
Cart: #2703 - /cart-2/
Checkout: #2704 - /checkout-2/
My account: #2778 - /my-account-2/
Terms and conditions: #2304 - /terms-and-conditions/

### Theme ###

Name: Clotya
Version: 1.1.8
Author URL: https://themeforest.net/user/KlbTheme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: clotya/woocommerce/archive-product.php
clotya/woocommerce/cart/cart.php
clotya/woocommerce/cart/mini-cart.php
clotya/woocommerce/checkout/form-checkout.php
clotya/woocommerce/content-single-product.php
clotya/woocommerce/global/breadcrumb.php
clotya/woocommerce/global/quantity-input.php
clotya/woocommerce/loop/add-to-cart.php
clotya/woocommerce/loop/loop-end.php
clotya/woocommerce/loop/loop-start.php
clotya/woocommerce/loop/orderby.php
clotya/woocommerce/myaccount/form-login.php
clotya/woocommerce/myaccount/my-account.php
clotya/woocommerce/myaccount/navigation.php
clotya/woocommerce/single-product/add-to-cart/grouped.php
clotya/woocommerce/single-product/meta.php
clotya/woocommerce/single-product/product-image.php
clotya/woocommerce/single-product/rating.php
clotya/woocommerce/single-product.php


### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: LT
WooCommerce currency supported: ?
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-10-10 10:27:37 +03:00
Options: ?
Notes: 107
Onboarding: completed

### WooCommerce Payments ###

Version: 6.5.1
Connected to WPCOM: Yes
Blog ID: 214839489
Account ID: acct_1Mwr5LFd2Qk9RVUy

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Canceled: 4
Oldest: 2023-09-12 16:34:33 +0300
Newest: 2023-10-02 15:40:35 +0300

Complete: 30,475
Oldest: 2023-09-08 16:42:08 +0300
Newest: 2023-10-09 16:37:17 +0300

Failed: 18
Oldest: 2023-04-14 21:05:52 +0300
Newest: 2023-10-08 20:49:58 +0300

Pending: 6
Oldest: 2023-10-09 16:47:17 +0300
Newest: 2023-10-09 21:01:17 +0300


### Status report information ###

Thank you Darla for trying to help. I did all steps which you recommended but unfortunatelly it doesn’t works.

Yes, I have purchased a theme Clotya. I also tried to solve this problem with support but nothing helps. There is a minimum order amount option. It is enables for now.

Even if I enable it with 1$ minimum order it doesn’t works. The orders only from 15$ are updated to the checkout page.

I haven’t added any custom code snippets