hegenberg

Thank you so much, it’s working beautifully! Awesome support!

Thank you so much for looking into this.
However, the problem persists after updating the plugin and clearing all caches.

I’m sorry, I missed that, thank you ????

Hi there!

Are you referring to the main image on the left (on a desktop screen size)?

I’d suggest reaching out to the theme author for support, but if you do not hear back from them soon, you can try the custom CSS below:

@media(min-width:1100px){
.single-product .woocommerce-product-gallery .scroll-image img {max-width:70% !important}
}

You can adjust the value 70% on the code above according to your preferred size.

Hope that helps!

Hi there!

Thank you for reporting this.

I have created a bug report here:
https://github.com/woocommerce/woocommerce/issues/37090

If you’d like, you can add a comment there pointing the new DOM structure that you referred to.

Our developers should now look closer into the issue, and you can keep track of the progress from that GitHub page, and subscribe to the thread to receive further updates.

Best regards

Hi @oldzogwort!

Your site’s loading time can be affected by a variety of factors, including server speed, memory constraints, plugins, and the theme.

As a general guide for slow sites, please refer to these docs below for performance tips and tricks:

• Troubleshooting a Slow Site
• Why is My WooCommerce Site Slow? And How To Fix It

Hope that helps!

Hi there!

You can go to Products → Attributes?to add, edit, and remove attributes.

And while adding/editing a product of your store, you’ll find the Attributes tab in the Product Data, where you can assign any of the attributes.

Here you can find more information on WooCommerce products’ attributes:
https://woocommerce.com/document/managing-product-taxonomies/#product-attributes

Regards,

Hi there!

We would need a little more information to understand what might be causing the issue.
What occurs when trying to import the CSV file? Do you see any error messages?

Please note that if the exported data is not proper then it is bound to create problems during the import, so you must make sure you are following the import guidelines and using the correct format for the CSV.

Best,

Hi there!

As a first step, could you please share a copy of your site’s System Status? You can find it via WooCommerce → Status.
Select Get system report and then Copy for support.
Once you’ve done that, please paste it here in your response.

Hi there!

Please navigate to WooCommerce → Status → Scheduled Actions → Past due

Be sure to run all any past due actions found there.

If that doesn’t help, please share a copy of your site’s System Status.
You can find it via WooCommerce → Status.
Select “Get system report” and then “Copy for support”.?

Best,

Hi @eighty0ne

I couldn’t reproduce the issue you’re describing. On my end, clicking “Request a Quote” is taking to the corresponding “Request a Quote” page.
See the screencast below:
https://streamable.com/pqi7dk

It could be a caching issue. Can you please clear your cache, and disable any caching plugin you’re using, and then test again?

Hi @fedkaone,

Could you let us know which plugin you’re using for your contact us page?

Please note that we have an exclusive support channel for customers of our Premium extensions. If this is the case, you can reach out to us by opening a WooCommerce.com Support ticket, here:
https://woocommerce.com/my-account/create-a-ticket/

Hi @santi23sbd
Thank you for reaching out!

I have checked your store, and it seems that the products’ variations are based on the plugin Variation Swatches for WooCommerce, and on the Bridey theme styles. I’d suggest reaching out to the plugin and theme authors for support.

Meanwhile, as a workaround, you should be able to fit the elements on its boxes, and to bring them to the same line, by adding custom CSS code below:

table.variations tbody {display: flex !important;}
.single-product div.product form.cart table.variations td.value ul li.variable-item {padding: 0px !important}

Hope that helps!

Hi @siutek

The Google Fonts import rule on Storefront can be edited on a child theme by overwriting the following file:

/wp-content/themes/storefront/inc/class-storefront.php

Just copy this file from the parent theme to your child theme and add the font-display attribute to Google Fonts URL query string array at line 391:

$query_args = array(
'family' => implode( '|', $google_fonts ),
'subset' => rawurlencode( 'latin,latin-ext' ),
);

Like this, for example:

$query_args = array(
'family' => implode( '|', $google_fonts ),
'subset' => rawurlencode( 'latin,latin-ext' ),
'display' => 'fallback',
);

You can replace fallback above with whatever font-display value you want to use.

Hope that helps!

Hi @jovker

Thank you for sending the System Status and error logs.

Please try setting the “Country / Region” by going to WooCommerce → Settings → General (or directly via this link: https://1.14.93.73/wp/wp-admin/admin.php?page=wc-settings).

/wp/index.php/wp-json/wc-analytics/data/countries?_locale=user:1 Failed to load resource: the server responded with a status of 404 (Not Found)

This looks like a URL error issue. If the above didn’t help, could you try temporarily assigning a domain to your site, instead of using the IP, and checking the initial setup again?

Best