hebrewmonk

Hey,

Sorry but I already uninstalled your plugin earlier this week and installed another security plugin instead and it solved my problem.

Thanks again for your willingness to help. I would have loved to give this solution a try but it’s a little too late now. However it’s still great that you suggested to me here. It will be helpful for other people who might encounter the same issue.

Best,

• This reply was modified 1 year, 8 months ago by hebrewmonk.

Hey,

I cleared cache and cookies several times, both locally, on the server, and even the CDN.

Not sure what you expecting me to achieve here with the conflict test. I already know which plugins conflict – this only happens once I activate itheme security. Do you want me to see if this still reproduces without MemberPress?

I really appreciate your help, especially since I am using the free version of the plugin. However, since MemberPress is more essential for me and heavily integrated into my website, I am afraid that in any case of a conflict between itheme security and MemberPress, it will be far easier for me to replace the security plugin, than to install more plugins, run diagnostics or mess around with scripts on a staging site. I am not a technical person, just a small independent content creator with very basic skills.

Thanks again,

Ran

Hello again,

I use Memberpress for the registration and it works as expected. My problem is when itheme security takes over and redirects the user from the MemberPress registration form to the default WP registration page in order to enforce a stronger password.

I am just trying to disable this in the settings of itheme security but for some reason it doesn’t take effect. I am pretty sure MemberPress will just tell me it has nothing to do with them and everything to do with the fact itheme security doesn’t seem to have disabled its own setting.

Thanks again,

Ran

Hey Shalom,

WooCommerce is not installed on my site.

However, I do have MemberPress installed. That is the only other plugin I can think of that also has a dedicated interaction with the registration and login processes.

Best,

Ran

Hey,
I had opened a ticket for this issue and it took seven days until I got a response. By that time it was fixed.

In all fairness, this time Astra was not the cause. Turns out the guys at Memberpress released an update that broke Divi and some other themes including Astra apparently. They released a fix after a couple of days, long before I got a response from you guys.

I apologize (this time) I blamed you for something which was not your fault. However it still doesn’t justifies the week long response time. And it also seems that your support team was not aware of this issue.

I am still rooting for you guys and hoping you will find a way to rebecome one of the best theme for WP.