Hanna

Michael,

Thank you for the response. I will search for some malware scanners (aside from sucuri) and hopefully narrow down what the problem is. We did experience a hack recently due to our web developer having his accounts compromised.

I appreciate your help!

I deactivated each of the running plugins on the site, and the dots and blank space persisted. I was hoping they would disappear with Revolution Slider deactivating but it was not the case.

The following are active:
Footer Putter
Huge IT Portfolio Gallery
Revolution Slider
Sucuri Security – Auditing, Malware Scanner and Hardening

Hello Matthew,

I only just noticed it today but I had updated WP to the most recent version on Wednesday as well as RevSlider. I just double checked and our current versions are as follows:

Revolution Slider: Version 5.0.4.1
WordPress: WordPress 4.3 running Kallyas theme.

We recently dealt with an incident in which our site was hacked because our old Web Developers had not upgraded RevSlider and it had left us open to some attacks. I am worried that this was some result of that, although I could be completely misguided regarding this. At this point, I am not sure what has caused this. Any help would be appreciated.

I’m afraid I can not do that, we do not have the key for support to log us in at the moment. I am working on reaching out to our former web developer in order to get this resolved but I do not see this happening by the end of the work day.

Also, I am not sure if this is directly related to RevSlider – which is why I thought it best to start here in the event that someone else might have come across this before.

I have already found one possible fix, although it did not work unfortunately.

If someone else can provide some help, I would appreciate it. Thank you in advance.

Thanks very much. That worked perfectly for me.

Could you also let me know how I can add the bold option in description, please? I am using Kallyas theme and it seems to be blocking that function as well.

Ok thank you

I ran a poll a few months ago and there are probably only 5 (at most) people who use IE within the company of 75, so I don’t think it will be a problem. At this point, it might just be best to let those few users know they will need to access the site using Chrome & FF like the rest of us. Plus, as long as it doesn’t affect clients, I don’t think it’s too big of a deal.

I was hoping there would be a magical checkbox I would have to tic, but I guess nothing is that easy ??

Thank you so much for all of your help, I really appreciate the quick responses!

That’s very odd, I didn’t notice the corners either until you pointed them out. I just checked to see if there were any updates for IE but it said I have the newest version with all the updates.

So this isn’t something due to poor coding or css I guess? Or no workaround that I might possibly slip into the css sheet?

Yes, here is one taken just now from my PC using the newest version of IE11.

https://postimg.org/image/wv8kca837/

Something I just noticed – The odd thing is, when I click one of the sections on the frontpage (aga-ca.com) such as “Capabilities”, the menu appears at the top – albeit the opacity doesn’t seem to stay preserved.

Originally the developes changed the opacity to something like 50% but if you visit https://aga-ca.com/services/preconstruction/ on IE11, then it’s completely white.

I wonder if this addition has anything to do with it?

Andrew, you’ve been far more responsive than they have, so thank you for that.

Unfortunately I haven’t’ been able to reproduce the error outside of our offices. It shows up perfectly fine at home on my personal PC. Yet when I try to view the site using IE when in the office, that’s when it’s problematic.

I thought perhaps they installed some type of block internally in their scripting, but I haven’t the faintest idea as to what they could have done.

It happens to everyone in our company (3 office locations) and anyone using a company issued laptop from their home internet connection. I’ve checked with several people in each of the offices and none of them seem to be able to see the navigation bar; it’s very perplexing!

I spoke to our IT company (Xantrion.com) and they mentioned that it was most likely tied to an error in coding because they could view it fine on their end as well. I had to do a remote session to actually show them how it was showing up on our machines.

My apologies, I completely forgot to link the site. I’ve edited the original message and will post it below as well:

https://aga-ca.com