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  • Thread Starter haykap

    (@haykap)

    Thank you so much for your help, the only thing that got rid of the error was to run the tool “Verify base database tables”. It showed that tables were complete and without error, somehow this checking fixed something because the database could finally get updated and everything works fine now.

    Thank you.

    Thread Starter haykap

    (@haykap)

    Thanks a lot,
    I will take a look into it and report back.

    Best. ??

    Thread Starter haykap

    (@haykap)

    Thank you so much…

    I installed the suggested plugin, and run the troubleshooting, activated the Woocommerce to update the database, but I get the same error.

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    All other plugins were disabled.

    Any other ideas that could help? Thank you :).

    Thread Starter haykap

    (@haykap)

    Hi Igor, thank you! Here is the copied report>

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://wimperu.org
    Site address (URL): https://wimperu.org
    WC Version: 6.4.1
    REST API Version: ? 6.4.1
    WC Blocks Version: ? 7.2.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.3.2
    Log Directory Writable: ?
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 516 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.81.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.3.1
    WC Database Prefix: wp_
    Total Database Size: 16.07MB
    Database Data Size: 14.97MB
    Database Index Size: 1.10MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 3.65MB + Index: 0.07MB + Engine MyISAM
    wp_postmeta: Data: 0.96MB + Index: 0.08MB + Engine MyISAM
    wp_posts: Data: 9.77MB + Index: 0.10MB + Engine MyISAM
    wp_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 223
    custom_css: 1
    customize_changeset: 2
    et_body_layout: 2
    et_pb_layout: 41
    et_template: 8
    et_theme_builder: 1
    nav_menu_item: 16
    page: 37
    post: 4
    revision: 420
    wc_membership_plan: 2
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (9) ###
    
    Akismet Anti-Spam: by Automattic – 4.2.3
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.0
    Jetpack: by Automattic – 10.8
    MOJO Marketplace: by Mike Hansen – 1.6.2
    OptinMonster: by OptinMonster Team – 2.6.12
    Divi Supreme Pro: by Divi Supreme – 4.8.50
    Mercado Pago payments for WooCommerce: by Mercado Pago – 5.7.6
    WooCommerce: by Automattic – 6.4.1
    WPForms Lite: by WPForms – 1.7.3
    
    ### Inactive Plugins (3) ###
    
    Divi Carousel: by DiviGear – 2.0.23
    Hello Dolly: by Matt Mullenweg – 1.7.2
    SSL Insecure Content Fixer: by WebAware – 2.7.2
    
    ### Must Use Plugins (1) ###
    
    Endurance Page Cache: by Mike Hansen – 2.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: PEN (S/)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #969 - /shop/
    Cart: #970 - /cart/
    Checkout: #971 - /checkout/
    My account: #972 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Blacktree
    Version: 1.0
    Author URL: https://blacktree.pe
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 4.17.3
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    ### Status report information ###
    
    Generated at: 2022-04-25 22:05:41 +00:00
    

    >>>>>>>
    As for the logs, this is the only one, that it seems to be repeated 100 times, but all are basically the same:

    2022-04-11T23:56:19+00:00 CRITICAL Uncaught RuntimeException: Unable to claim actions. Database error. in /home2/wimperu1/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:683
    Stack trace:
    #0 /home2/wimperu1/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php(597): ActionScheduler_DBStore->claim_actions(0, 25, NULL, Array, '')
    #1 /home2/wimperu1/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(221): ActionScheduler_DBStore->stake_claim(25, NULL, Array, '')
    #2 /home2/wimperu1/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_QueueRunner.php(153): ActionScheduler_HybridStore->stake_claim(25)
    #3 /home2/wimperu1/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_QueueRunner.php(132): ActionScheduler_QueueRunner->do_batch(25, 'WP Cron')
    #4 /home2/wimperu1/public_ht in /home2/wimperu1/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 683

    Thanks a lot.

Viewing 4 replies - 1 through 4 (of 4 total)