Md.Hashib Ali

Dear @gboly97,

Thank you for reaching out to us. We have checked the “.bdt-panel-slide-desc” class on our site, and it appears to be functioning properly. We are also using the latest version of the plugin on our end.

To better understand the issue you’re facing, we kindly request you to share a short video demonstrating the problem. This will help us identify the issue more accurately and provide the appropriate solution. Additionally, please share your website link with us so we can examine it directly.

Thank you for your cooperation.

Dear @updatediva,

Thank you for sharing your real user experience with us. We are truly delighted to know that our plugin has made your work easier and more flexible. Your satisfaction is our top priority, and we are always here to support you.

Thanks again for staying with us and for your continued support.

Best regards,
Hasib Ali

Dear @jbryanh,

Thank you for reaching out to us. We apologize for the delayed response. To help us understand the issue better and provide an appropriate solution, we kindly request you to share a short video demonstrating the problem. This will assist us in resolving the matter more efficiently.

Thanks for staying with us.

Dear amdapp,

We really appreciate you taking the time to share your rating and experience with us. We are here to support you.

Also, thanks for your great support.

Best Regards,
Hasib Ali

Dear @mgregoire83,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying using our plugin and It’s fantastic to know that you find it easy to use and that it integrates well with Elementor.
Providing a great user experience is always our top priority, and we’re glad to hear that our efforts are paying off.

Thanks in advance.

Best Regards,
Hasib Ali

Dear @lauramusig,

Thanks for reaching out to us and sharing your issue with us. We checked your website. Please set or Adjust the Content Max Width and also set the Alignment option left. Then your Content and Title will show from left side. Please see the screenshot – https://prnt.sc/4dfExeZEqGqy

Please try and let us know. I hope your problem is solved.

Thanks for understanding.
Best Regards,
Hasib Ali

Dear @katrienvb,

Thanks for reaching out to us. you can easily add a link under the Read More button and also can show your link page in a new window. Please see the screenshot- https://prnt.sc/PAztpHwmGqHj

We haven’t any link feature for the slider image. But we have wrapper link option. If you set the wrapper link then the whole item will be clickable and also can show your link page in a new window. Please see the screenshot- https://prnt.sc/yXe9ZhXxtEwp

Note: if you set the Wrapper link then your Read More button link will not work. Only the Wrapper link works for your slider item. Please try and let us know.

Thanks.
Best Regards,
Hasib Ali

Dear gokh,

Thanks for reaching out to us. If you want to show always one item open then please follow the screenshot – https://prnt.sc/RTSo4KYUwzpr

Please try and let us know.

Thanks for sharing your need with us.

Best Regards,
Hasib Ali

Dear?@visedfaq,

Thanks for sharing your code with us. We already fixed the Custom Carousel Autoplay issue. Please wait for the next updated version.

Thanks for sharing your issue with us.

Best Regards,
Hasib Ali

Dear @visedfaq,

Thanks for sharing your issue with us but  apologize for the late reply. We appreciate your great observation. Please allow us some time for it. We will fix the issue as soon as possible and update you soon.

We appreciate your kind patience.

Thanks

Best Regards,
Hasib Ali

Dear @visedfaq,

Thanks for reaching out to us but apologize for the late reply. Also great thanks for solving the issue.

If you face any problems again or need anything else then please knock us.

Thanks

Best Regards,
Hasib Ali

Dear?@steffeninseoul,
Greetings from Bdthemes

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Thanks for your great support.
Best Regards,
Hasib Ali
Support Engineer at BdThemes.

Hello?saplast,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying using our plugin and It’s fantastic to know that you find it easy to use and integrate well with Elementor.

We really appreciate you being a customer and helping to share the word about us.

Thanks
Best Regards,
Hasib Ali

Hello?@sitebard,

Did you get any error message when you tried to show up the AI Image? If you get any error message then please share the screenshot with us. We will check it and fix it for you.

Thanks for your feedback reply.

Best Regards,
Hasib Ali

Dear dwedardesign,

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Thanks

Best Regards,
Hasib Ali