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Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”

Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago

Via this URL you can access the Stack Trace .txt file. I believe you should able to view it without downloading it: https://frisorverden.no/stack_trace.txt

Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”
Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago
This is a recent log file from woocommerce logs:
—————————————————–

woo-vipps-2023-09-05-31c023afd7d5f736b535ebf17a800d59.log?
```
2023-09-05T05:21:51+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1286522
2023-09-05T05:28:43+00:00 INFO #!trpst#trp-gettext data-trpgettextoriginal=1006969#!trpen#The transaction text is too long! We are using a shorter transaction text to allow the transaction text to go through, but please check the 'woo_vipps_transaction_text_shop_id' filter so that you can use a shorter name for your store#!trpst#/trp-gettext#!trpen#
2023-09-05T05:28:43+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1286615
2023-09-05T05:28:48+00:00 ERROR #!trpst#trp-gettext data-trpgettextoriginal=5703#!trpen#Could not initiate Vipps payment#!trpst#/trp-gettext#!trpen# 500 cURL error 28: Operation timed out after 5001 milliseconds with 0 out of -1 bytes received
2023-09-05T06:53:38+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1287520
2023-09-05T07:13:25+00:00 INFO Feil under henting av kundedata i Vipps fraktdetaljer-callback: Syntax error
2023-09-05T07:13:25+00:00 INFO Dataene som ble sendt var
2023-09-05T07:13:25+00:00 INFO 
2023-09-05T07:13:25+00:00 INFO Fant ingen fraktmetoder for Vipps Hurtigkasse - ordren vil mislykkes
2023-09-05T08:10:57+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1288040
2023-09-05T08:20:03+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1288213
2023-09-05T08:22:04+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1288295
2023-09-05T08:22:37+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1288296
2023-09-05T08:22:58+00:00 INFO Receipt for order 1288296 sent to Vipps 
2023-09-05T08:36:33+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1288298
2023-09-05T11:00:55+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289027
2023-09-05T11:02:58+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289108
2023-09-05T12:50:40+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289653
2023-09-05T12:51:06+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289654
2023-09-05T13:02:35+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289655
2023-09-05T14:20:31+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289656
2023-09-05T14:35:15+00:00 DEBUG Initiating Vipps session for woofrsrvrdn1289657
```
- This reply was modified 1 year, 6 months ago by hasamulhaan48.
Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”

Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago

Thanks.

I also want to know if I use static shipping does it reflect on the shipping classes or zones as well?

We have Norway as our shipping zone and Bring Fraktguiden is our Shipping method we have a total of 6 Shipping Classes.
Bring Fraktguiden is a shipping method using Bring.com to calculate rates.

Is this issue occurring due to this Bring Fraktguiden plugin?

Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”
Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago
Perfect Thanks you.

By the way, I have got error logs from the server support team please if you can take a look.

Regards,
Hasam
- This reply was modified 1 year, 6 months ago by hasamulhaan48.
Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”

Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago

Can you please guide me how to use and setup static shipping?

Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”

Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago

Here is now another reply from them:

“
I was actually able to find requests that include “POST /wc-api/vipps_shipping_details/” in them. They returned 503 errors instead of 403 errors. I’ve increased the memory limit of the site from 384MB to 512MB per request, reset the files permissions and cleared the cache. I’d suggest testing the payment gateway now to see if it still returns any 503 errors.
“

Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”

Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago

I am in touch with my server support team and this is what they replied.

” I’ve checked our access logs for the last week and I don’t see any “POST /wc-api/vipps_shipping_details/” requests in there.

There are a few 403 errors from our mod_security wall but most of them are for malicious python scripts that shouldn’t be whitelisted. I’m currently looking into all of the 403 errors. “

Forum: Plugins
In reply to: [Pay with Vipps and MobilePay for WooCommerce] Need help with vipps plugin – error “responded ServiceUnavailable with null”

Thread Starter hasamulhaan48
(@hasamulhaan48)

1 year, 6 months ago

Thank you so much for this quick response.

Should I contact my hosting provider to look into this problem if the callback is being blocked by a web firewall?

Regards,
Hasam

Viewing 8 replies - 1 through 8 (of 8 total)