harthur1990

Hi @designextreme Could you trying uninstalling and installing the plugin again, I was not able to replicate the issue

Thanks for your message, I’ll take a look into this and let you know once a fix its available

Best regards

The widget is called HubSpot Forms, if you don’t see it please make sure you have the plugin connected

Best regards

HTML Code would be considered a custom implementation, since our plugin offers a Hubspot Form elementor widget, have you tried using this instead?

Did you tried with the code snippet I’ve shared within your HTML Code?

Are you using a Gutenberg or a elementor block?
Could you point to me where did you copy this code from?
Did you tried with the code snippet I’ve shared?

Best regards

Hi @gauravsingh12 , thanks for your message

Please note we are responsible for the plugin implementation of forms. e.g. Gutenberg block and Elementor widget. So we can not always guarantee support for custom implementations of the forms embed code

now could you try

<script charset="utf-8" type="text/javascript" src="https://js.hsforms.net/forms/embed/v2.js"></script>
<script>
  hbspt.forms.create({
    region: "na1",
    portalId: "39563437",
    formId: "c9f79cf5-1b36-49dc-a57f-171ba8c78097"
  });
</script>

Best regards

Closing this due to inactivity

Feel free to re-open if necessary

Best regards

Closing this due to inactivity

Feel free to re-open if necessary

Best regards

Closing this due to inactivity

Feel free to re-open if necessary

Best regards

Hi @sitebolts Thanks for your message,

You would need to prevent the form submission or;

create a workflow on HubSpot that delete contacts matching a criteria ( which unfortunately is not available on a free tier) or;

use a third party cleaning integration that automates this or do it manually by creating a active list that matches all contacts with a certain filter and then you can delete those contacts

Best regards

@macson Would you be able to send a HAR or Video record file of you trying to connect the plugin and send it to [email protected] linking this thread?
Currently I tried setting up 2FA using both Google Authenticatior and SMS and was able to connect without a problem using either Firefox or Chrome.
Best regards and thanks for your help

I could see that all scripts were loaded when accessing your website, but it seems you are manually adding them instead of using the plugin, is that correct?

> “Connected to HubSpot” but below you can see an icon which is trying to load but never does
This relates to Business units which could be another problem and does not related. If you could send us information of any requests that fails on your network tab that would be helpful

> but the analysis shows that the Analytics Code that should be part of it does not load
Could you let me know where are you getting this warning?

Best regards

This is currently being investigated

Best regards

Could you share the page url you are seeing the issue?

Best Regards

Hi @rivkadr , sorry for my late reply
Could you collect a HAR file of your browser session and send to [email protected] so we can see which network request is failing?

Best regards