harry_lime

Just to say, the problem still isn’t resolved despite the latest update. It still registers zero when adding comments/reviews via admin.

Hey @thup90

That’s done!

Funnily enough, my issue is sort an inverted version of yours @rokeyfx. There is no problem when leaving a review on the front end, it’s when I leave a review from admin that the count goes to zero.

Everything else pans out the same though.

Here’s an update on the issue:
I don’t see any problems with the theme or plugins but I have refined the issue a little. Turns out that if I enter a review from the front end, it registers correctly but if I add a review/comment through admin (as I did before for external reviews), this is when the count doesn’t register, even when the review can be seen in the tab.

So even though the problem still exists since the new update last week, I, at least, do have a work around by adding a review from the front end and then adding any links I need in admin by editing.

Hopefully the problem may rectify itself in future updates.

Yes, I did try that already. I will go through all the plugins again and try reverting to a standard theme and see what I can find. Will let you know if I solve it.

Hi @aljullu

So that looks to have done the trick. I think the crucial difference was to “uncheck Skip previously imported customers and orders.” as it was ticked the first time I imported.

Thanks for the help. Look forward to future developments.

Hi @aljullu
Thanks for the response. Will try that now and report back.

Thanks for the reply.

I don’t think the code is the issue as I see the video fine.

Here’s the code which shows 1 video that should be seen in Latvia and 1 in the US. It works fine for me in Latvia and the guy in the US said he just sees a black space where the video should be.

Am I missing something:

[geot country="US"] <iframe src="//www.dailymotion.com/video/x2y665e" width="800" height="500" frameborder="0" allowfullscreen="allowfullscreen"></iframe> [/geot] 

[geot country="LV"] <iframe src="//www.dailymotion.com/embed/video/x516l1p" width="800" height="450" frameborder="0" allowfullscreen="allowfullscreen"></iframe> [/geot]

• This reply was modified 7 years, 7 months ago by harry_lime.

I can also confirm this problem as a SiteGround user.

Just tried this on my test site and can confirm it works. Thx again.

Thx for that Consider01.

Luckily I didn’t update my main site so I’ll probably wait until the next update as I see many users having the same issue.

It’s the update, nothing to do with plugins or themes. If you take away the linked products, you’ll see the description shows again but when you add a product, it then shows the description from that page, which I imagine, if you set-up like me, you have nothing there.

Anyway, I’m waiting to hear back from their support about it and I imagine they’ll have to make another update to fix it.

I’ve also added a ticket on the Woocommerce support page. Seems like a common problem with Grouped Products.

OK, thx for the response!

Yes, I’ve been working on a responsive theme as a fall back if we can’t fix this.

Actually, now I have re-activated, everything appears to be working correctly. And I think I may have found the issue on the other site and will check everything there in the coming days.

Hopefully, we can consider this solved now.

Can’t thank you enough for the time you’ve put into this!

Cheers Marcus