Ristretto Apps

Marking resolved

Hi there,

Yes, if you go to the Event drop down and look for Products Purchased, it should bring up the watch list. If you’re not able to see this somehow, please let us know so we can explore further what’s going on with your installation:
https://shopmagic.co/support

Hi there,

We’ve released an update 1.1.6 which fixes this incompatibility issue with Gantry. Please try it out and let us know!

Hey thanks for the kind words and let us know if you have any feedback or suggestions!

Hey there – thanks so much for your words!

Closing thread

Hey there,

Thanks for posting this. I know you also sent us a message over our contact form on our site (https://shopmagic.co) and we were able to work through some of these issues – forgot that this thread was still open.

Feel free to let us know how things are working and if you run into any other issues!

kevin

Hi there,

Thanks for letting us know about this error! I’m going to reach out to our engineers and see if we can put together a fix for this as soon as possible. Will update soon as we learn more!

kevin

Hi eredmon,

Again, please feel free to contact us through our contact page so that we can explore your issue further. At this point, since I haven’t heard back from you, I’ll mark this ticket resolved.

Hi eredmon,

Thanks for posting the issue you’re experiencing!

This certainly doesn’t sound like normal behavior. Not sure if it’s related to a plugin conflict or something environmental, but I’d really love to check out what’s going on and dig a little deeper into the issue if possible as I’d like to get this corrected or resolved for you.

Could you please send me a message through our contact form so we can chat about how we can investigate further regarding this?
https://shopmagic.co/support

Thanks!

Hi thanks for your review and glad the plugin is working out on your site! Let us know if there’s anything that comes up we can help with!

Again, please reach out to me so I can provide you up with the add-on!

Hey sosoluis,

Sorry for the late reply on this. Can you do me a favor and send me a message here:
https://shopmagic.co/support

I’d be happy to help you install everything and get things configured on your site to do this.

Thanks!

kevin

Hey allmyhoney,

Thanks for the update. I’m going to post your reply back here as it may help others if they’re experiencing issues with alignment not working for testimonials:

“I actually found the issue, if you have Yoast SEO installed and do not have a page title and description specified on that page in question where you are using the Testimonials shortcode then the styling will not work correctly. You simply have to have a page title and description on Yoast SEO or else deactviate their plugin entirely which of course is not really something I can do if you are SEO’ing your site alot. Anyways I found the issue and of course put in a title and description but maybe its a conflict you guys can look at for the future?”

This could be helpful for others out there. Also, it seems that if you simply disable the Facebook and Twitter Card Meta data features under the Social link in Yoast SEO, that may also work.

Hey there,

I’m so sorry that you’ve not heard back from us. I’ll look into what’s going on – thus far we haven’t received anything, but we just did an update to our site, so let me make sure our contact form is working properly.