hanada
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Sorry. I found that the problem existed because of another plugin. The problem has solved.Thinks for your support.
- This reply was modified 6 years, 10 months ago by hanada.
I think you still don’t understand. The New Comment notifications work normally. The problem just about Commment Reply Notifications. And I changed the post author just in order to avoid this problem because post author’s comment reply can’t be sent. for exmalple, Hanada is the post author. Hanadalee commented this post. Hanada reply Hanadalee. But Hanadalee can’t receive Commment Reply Notification. When I changed the post author to Tamersunion. Hanada reply Hnadalee, Commment Reply Notification can be sent. It just about Commment Reply Notifications (You named Comment Reply & Page Comment Reply).It doesn’t work when post author reply others.
- This reply was modified 6 years, 10 months ago by hanada.
Yes. When the post author himself reply the comments, it didn’t work.
The second reply has notification to hanadalee because hanada is not artical author.
I tested it 10min ago. the problem is still exists. When I change the author of artical to anothor account And reply. The notification send immediately. this is test artical https://www.tamersunion.net/testartical/#comment-1223. When the artical author is Hanada, Hanada reply Hanadalee, notification isn’t sent. But When the artical author is tamersunion(the thrid accoundt).Hanada reply Hanadalee,notification is sent.
yes, Though I changing the option ‘Enable threaded (nested) comments ‘X’ levels deep’ to ‘2’. The problem still exists. And My three websites heve the same problem. And this problem had not existed half a year until this month.
In a simple way, The comment author can’t receive the notice about artical author’s reply.And he can receive the notice about other’s reply normally.
I make an example. First, I am a artical author. A guest left a comment in this artical. And I replied him. But guest could’t receive the notice. When I changed a new account (I have to creat a new WordPress account for myself) and replied him, I found that the notice had been sent. So why you set that don’t send the artical author’s reply.
Now I have to change author of my all articals to a new account. Because when I am not author, my reply can be mailed to the comment author. I still think that it is not a standard behaviour. Why the artical author’s comment reply will not be sent to the commment parent author. I can’t think about it so far.
Is it normal behaviour? I don’t think so. When you reply guests’ comments as the artical author, the comments author can not received the notifications. Meanwhile, others (except the author of the article) reply the comments, the notifications will send. It’s ridiculous,isn’t it? Now in order to solve this problem, I have to change the author to another user I owned. This problem didn’t occur until I updated BNFW. I hope it can be solved.
- This reply was modified 6 years, 10 months ago by hanada.