Mirza Hamza

Hello @marcodedo,

Thanks for getting back to us, we will look into this and then update you.

Thank you

Hello @spikeh1 @marcodedo,

Can you please confirm is the default welcome email working fine without text customization?

Hello @spikeh1 @marcodedo,

We have to check this and we will keep you updated on this.

Thank you

Hello @marcodedo,

Please create a ticket on our official website so that we can connect you directly with our Technical team.

Looking forward to getting your issue resolved.

Thank you

Hello @rebelojose,

The 2nd mail is not related to the new user approve it may come from another source, have you tried to replicate the issue after deactivating the new user approve plugin?

You should register a user after deactivating new user approve plugin and check that the 2nd email is received.

Thank you

Hello @rebelojose,

Thanks for contacting us,

I hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you. Thank you for your patience.

Thanks & Regards
WP Experts Support Team

Hello @spikeh1,

You can use the following filter hooks to modify the default notification email messages.

Here is the code:

//User Pending Email
add_filter('new_user_approve_welcome_user_message', function($message, $user_email) {
    return "type pending message here";
});
    
//User Approved Email
add_filter('new_user_approve_approve_user_message', function($message, $user) {
    return "type approved message here";

});
    
// User Deny Email
add_filter('new_user_approve_deny_user_message', function($message, $user) {
    return "type deny message here";
});
    
//Admin approval email:
add_filter('new_user_approve_request_approval_message', function($message, $user_login, $user_email) {
    return "type admin approval request message here";
});

If you have any questions, feel free to reach out. We’re here to assist you.

Thank you

Hello @grupoinvicta,

Thanks for contacting us,

I hope you are doing well, To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

Looking forward to getting your issue resolved.

Thanks & Regards
WP Experts Support Team

Hello @spikeh1,

Thanks for contacting us,

I hope you are doing well, We’ve informed our technical team about this, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you.

Thanks & Regards
WP Experts Support Team

Hello @luqreh,

Yes, you need to replace this “Your custom text” and “text domain”.

Here is the updated code:

add_filter('mycred_apply_coupon_button_text', 'custom_apply_coupon_button_text');

function custom_apply_coupon_button_text ($text) { 
    // Change 'Apply Coupon' to your desired button text 
    return __('Redeem Now', 'mycred');
}

If you have any questions, feel free to reach out. We’re here to assist you.

Thank you

Hello @richtwebguy,

Thanks for your suggestion. You have given such a good approach. We appreciate you. Our development team is looking into this for the next release.

Thank you

Hello @luqreh,

You can use this myCred plugin on your website. After updating the plugin please add the below code in your active theme’s functions.php file.

Here is the code:

add_filter('mycred_apply_coupon_button_text', 'custom_apply_coupon_button_text');

function custom_apply_coupon_button_text ($text) { 
    // Change 'Apply Coupon' to your desired button text 
    return __('Your Custom Text', 'mycred'); 
    // Replace with your custom text and text domain 
}

If you have any questions, feel free to reach out. We’re here to assist you.

Thank you

Hello @richtwebguy,

Thanks for contacting us,

I hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you. Thank you for your patience.

Thanks & Regards
WP Experts Support Team

Hello @albertxn @arkane8,

We have checked it on our staging environment, the users are getting points for purchasing new memberships. It could be your website-specific issue. Kindly create a ticket on our official website so that we can connect you directly with our Technical team.

Looking forward to getting your issue resolved.

Thank you

Hello @arkane8,

Our technical team is looking into it so we will update you once we get a response from them.

Thank you