haleyrodriguez

Hey Brandon,

Thanks for your message and sorry for the delay. In the future, you can reach our team quickly using the support form in your ApproveMe.com profile. ??

I wanted to send a message here to let you know that WP E-Signature is compatible with PHP versions up to 8.2 and is absolutely still being maintained!

You can view our changelogs if you’d like to see the specific additions that have been made recently, such as PHP 8.2 compatibility, added on January 9, 2024.

If you’re having trouble using WP E-Signature on your site with your current PHP version, please submit a quick support request to let us know what you’re experiencing so we can lend a hand. ??

Thanks, Brandon!

Haley Rodriguez
Customer Success Manager
ApproveMe.com

Hey @serafinnyc,

Thanks for your replies. I don’t have any updates yet, but I can keep you posted as we look into this a little more. ??

The best way for me to keep you in the loop is via email. Can you send your contact information over to [email protected]?

Thanks, Stef! I hope the rest of your week is great,

Haley??
Customer Success Manager
ApproveMe.com

Hello, thread! Great questions here.?

@jtphelan – We’re currently checking out WooCommerce High Performance Order Storage to see if we can help with E-Signature compatibility as you use it on your site. You and I chatted about this over email a little bit already, but I’ll be sure to email you back when I have more information to share.???

@serafinnyc – WP E-Signature is an active plugin and is updated regularly. Our WooCommerce add-on hasn’t had any bug fixes added in recent months, but it is definitely still being maintained and used by thousands of WordPress websites to add legally binding documents to the checkout process.

If you have any additional questions, I’d love to chat through them over email! Feel free to send a quick message to [email protected] and I’ll be there to help.

Thanks, all! Have a great week, ???

Haley??
Customer Success Manager
ApproveMe.com

Hey Daniel,

Thanks for reaching out!

I just replied to your email with some more information about your desired workflow, so I’ll look out for your email reply and we can keep discussing this.

Thanks so much!

Haley ??
Customer Success Manager
ApproveMe.com

Hey there @hikedafo!

Haley here, Customer Success Manager at ApproveMe.com. ?? I would love to help with what you are seeing.

To provide some support, can you submit a request using this link (https://wpe.approveme.com/article/171-still-need-help) or email me directly at [email protected]?

Usually, issues like this are really easy to solve once we have some more information about what you are experiencing.

I’ll look out for your email so we can work on this together.

Thanks, @hikedafo! Talk soon,

Haley ??
Customer Success Manager
ApproveMe.com

Hey there!

Haley from ApproveMe.com, here to help. ??

I’m sorry for the confusion here.

I’m not sure if you received my email on Friday, but I sent another one just now so we can keep working on this together.

Since you are seeing a conflict with WP E-Signature and another plugin on your site, it’s important that we keep troubleshooting together to identify the reason for this conflict and work on getting it resolved.

I will look out for your reply to my email so I can receive some more information and we can keep checking this out together. ??

Thanks for your time! Talk soon,

Haley ??
Customer Success Manager
ApproveMe.com

Hey Nicolas,

Haley here, Customer Support Hero from ApproveMe.com. ??

I would love to help with the formatting of your WP E-Signature document!

Would you be able to send a quick email to [email protected] with your WP E-Signature account email address so I can provide some help?

There are a lot of formatting tips and ways to customize WP E-Signature documents available, so hearing from you and seeing an example of what you are looking for will help me provide some support on this. ??

I’ll look out for your email and we’ll go from there.

Thanks, Nicolas! Talk soon,

Haley ??
Customer Support Hero
ApproveMe.com

Hey there, Noshad!

That’s a fantastic question. ??

Every time an E-Signature document is signed, a confirmation email with access to the signer’s PDF is automatically sent to them. You can add a custom message to this confirmation email using our Add Custom Message add-on.

Separate from the WP E-Signature emails, you can send an automated email from your WPForm using the Notification feature in the WPForm settings.

To do so, log into WP > visit WPForms > select your form > settings > notifications > customize your settings and message.

Once you do this, you can customize the automated email that is sent to your WPForm visitor and they will receive this once they submit your form (in addition to any E-Signature invitation or confirmation emails that send).

If you have any other questions or would like to chat about this further, I’m happy to! You can reach me via email at [email protected].

Thanks, Noshad! I hope you have a great afternoon!

Haley ??

• This reply was modified 4 years, 1 month ago by haleyrodriguez.

Hey Billy!

Thanks for your message!

Our support team is ready to help and has sent you a quick email to get things looking good. ??

Can you review our email and reply with the results of the test?

Thanks so much, Billy! We’ll look out for your reply.

Haley ??
Customer Support Hero
ApproveMe

Hey @bl1000!

Thanks for your messages.

I would love to help troubleshoot this further. In order to do so, you can reach our awesome WP E-Signature support team here: https://www.approveme.com/support

I’ll look out for your message over there so we can get your electronic document signing workflow off the ground. ??

Thanks! Talk soon!

Haley ??
Customer Happiness Engineer
ApproveMe

Hey there!

Happy Friday and thank you so much for your message! ??

I’m sorry about the confusion on this!?Our WPForms Signature add-on plugin is actually a free ‘connector’ plugin used to make WP E-Signature work with WPForms.

This means that you need our main WP E-Signature plugin and an active E-Signature license to use this connector with WPForms (as mentioned in the description).

Great new though! We’re having an excellent promotional sale right now so you can head over and check our our license packages here: https://www.approveme.com/email-limited-pricing/

Thanks for your understanding! I really appreciate you reaching out and letting me clarify the situation. If you have any other questions, you can reach me directly [email protected].

THANKS again and I hope you have a fantastic weekend!

Haley ??
Customer Happiness Engineer
?ApproveMe

Hey Jay!

Thanks for your message! WP E-Signature is absolutely compatible with the most recent version of WooCommerce.

You can use our awesome WP E-Signature + WooCommerce workflow to add a legally binding document right into your checkout process! To get started, you can grab one of our discounted license packages and get E-Signature set up on your site.

You can claim an awesome discount here!

If you have any additional questions you can reach me at [email protected].

Thanks, Jay! I hope you have a great week!

Haley ??
Customer Happiness Engineer
ApproveMe

Hey Nate!

Thanks for your message and sorry for the delay! ??

In order to populate the order id into your document, I would recommend using our Redirect to sign after checkout logic along with our {{order_id}} shortcode.

If you have any additional questions, please send me an email at [email protected] and I’m happy to chat through it with you. (I looked for your email address, but wasn’t able to locate it.)

Thanks, Nate! Talk soon!

??
Haley Rodriguez
Customer Happiness Engineer
ApproveMe

Hey Shubhamjl!

Thanks so much for your message! I’d love to help here. ??

To provide the quickest and most effective support possible, we’ll want to chat through this via email. I went ahead and sent an email over to your license owner and asked him to forward that to you since I don’t have your email address. ??

I will look out for your reply so we can get issue resolved together.

Thanks so much for your time! Talk soon!

Haley Rodriguez
Customer Happiness Engineer
ApproveMe

Hey Jason! Thanks for your message! ??

I received your email as well and have been testing this out on our development site. We aren’t able to replicate the issue you mentioned yet, so I’m going to go ahead and email you a reply so we can test with more information and review our workflows together.

Look out for that email and we’ll talk soon.

Thanks so much!

Haley Rodriguez
Customer Happiness Engineer
ApproveMe