H3li

Hi Noelle,
Thank you so much for taking the time to reply.

After I’d posted this, I did a bit of research and the WooCommerce Customer/Order/Coupon Export did seem to be the way to go but to have a recommendation from someone who has used it on a client project is a great help.

Best wishes & thanks again!

H3li

• This reply was modified 4 years, 5 months ago by H3li.

Hi philipjohn,

Ok, the code I was using in the default single event format settings (in the settings section of wp-event manager) was as follows;

‘<!–<div style=”float:right; margin:0px 0px 15px 15px;”>#_LOCATIONMAP</div>
<p>
Date/Time
Date(s) – #_EVENTDATES
<i>#_EVENTTIMES</i>
</p>
{has_location}
<p>
Location
#_LOCATIONLINK
</p>
{/has_location}
<p>
Categories
#_CATEGORIES
</p>–>
<br style=”clear:both” />
#_EVENTNOTES
{has_bookings}<br style=”clear:both” />
<!–<h3>Bookings</h3>
#_BOOKINGFORM
{/has_bookings}–>’

Following Caimin’s advice I deleted all of the commented out code. This solved the problem with regard to the row’s bunching up underneath the page with the rotators but the actual event post page then went completely blank.

I then tried to format the default single event settings to show only
#EVENTTITLE
#EVENTNOTES

This enabled the content to be displayed on the event post page and also prevented subsequent rows from bunching up below the group gallery rotator, but instead of just the title of the event and a “read more” link being displayed, a lot of the other page info (main heading, page content) was also being displayed below it.

This makes me think that my problem isn’t with the settings of the rotator but with the way I’ve formatted the default single page settings.

As I understand it, the default single page format settings (automatically) put the event info – location/time/date/category etc at the top of each event post.

I’m using shortcodes/placeholders(?) to display this info in a different part of the page so I don’t need them at the top. Nor do I need to display the location or category of the event at all because there isn’t a fixed location for the event.

I think that basically what I’m looking for is a way to format the default single page format box so that the current commented out info isn’t displayed at all on the individual event post, but without all of the info disappearing or being pulled by post id into the rotator on other pages.

I’ve tried using custom excerpt’s to display the title and this does work. But what I can’t work out is how I’d then stop the title of the page being displayed in the rotator as well (when I tried the custom excerpt I get two titles).

I hope that was helpful. I do realise it’s very difficult to solve a problem without seeing the actual page the problems on.

Thank you

Heli

Hi Angelo

I would love to but unfortunately as it’s for a client I can’t post the link live. I’m happy to email a link across so that you can take a look through.

best wishes

Heli

Hi Caimun

Thank you so much for getting back to me. I think your suggestion is definitely on the right lines. I’ve stripped the form back to the following – #_EVENTNOTES as without it the page pulling the post id’s is formats perfectly however the actual event post page comes up as blank – however what is now happening is that the id being pulled into the rotator is showing the title of the page (as it’s supposed to) but then below that I’m getting a large chunk of the post itself (main H1 header, and then the text of the course.

I’ve tried going through it line by line and removing bits but that’s the best I’ve come up with…

If you’ve any further suggestions they would be very greatly appreciated.

thank you

Heli