gyzhor

@arasae Yup, I was pretty sure there was a 301 attached. It’s just finding it that’s proven elusive.

Well, now I have to find my yoast.com login! Gah!

Thanks!
~gyz

@rickymccallum87
I tried it, like you suggested. No change.

@jaysupport

Hm. There’s probably a script I could use to trigger the category click onLoad, but that feels like a sloppy work-around.

So there’s no way to use multiple IDs like [select-faq faq_id='4076,3129'] without defaulting to a category header, and no way to call each FAQ separately, like

[select-faq faq_id='3129']
[select-faq faq_id='4076']
[select-faq faq_id='2196']

and have them not default to open?

@jaysupport

No, no, sorry I should have been clearer. I meant that I had it disabled before you asked, but then re-enabled it for you to see the effect.

@jaysupport

Fantastic! Thank you for your quick work!

~gyz

@jaysupport

I’ve removed the plugin shortcode from the pages, but wordpress is still loading its script (I had disabled it before you asked to see that pages).
I was using it as a way to organize categories before I found out that your plugin could do that itself.

And that’s the only real difference between the two page – I was using the collapse-o-matic plugin on the Support page, but not the Product page.

Whoops. Ignore that last bit. Editing error.

@jaysupport

I was hoping to find a solution that wouldn’t involve global settings, because I have two different FAQ pages with two different layouts.

I’ll see what I can do if and when we can solve the other two issues I’ve submitted.

Thanks again for all your help!
~gyz

Thanks again, @jaysupport

Either the issue has changed, or I just didn’t test enough yesterday.
Yesterday, all faqs defaulted as open, and were then unable to close.

A bit more testing has shown this:

With the FAQ Accordion option ON:
All FAQs default to open.

With the FAQ Accordion option OFF:
ALL FAQs default to open, but when any FAQ is clicked, it remains open while all other FAQs close.

Here’s a page with the FAQ accordions option ON:
Product FAQs

Thanks again!
~gyz

Today, the *can* close, but still default to opened.
However, when one FAQ is closed, all other open FAQs close.

Thanks, @jaysupport

After a bit more testing, it looks like this is a result of the FAQ accordion option:
When one FAQ is open, it takes two clicks to open a second one (at which point the first faq closes). But if the first faq is closed first, any subsequent faq only requires one click to open.

The issue is solved by de-selecting the FAQ Accordion option.

Here’s an example with FAQ accordion turned on (go tp a category with multiple faqs, like “Importing Data”):
Support FAQs

Thanks!
~gyz

Thank you @giuse
Sorry for the inactivity, but I’ve had to shelf this project for the time being.

Hey @giuse,
Sorry for not getting back to you so late, but I’ve been away for the past week.
I’ll try this when I get back to the office.

Thanks for your prompt and thorough reply!

That seemed to do the trick but a couple of plugins that, like I mentioned before, rely on or generate additional pages are choking.
WP Job Manager and WordPress Download Manager specifically.

Jobs manager has a setting that keeps it from being loaded on other pages anyways, so that problem corrects itself, but Download Manager sends me back to the index page when either page or download links are clicked.

I’ve removed it from the global settings disable list and it’s fine, but still being loaded on all pages.

Any insight into this would be much appreciated.
Thanks as always!

Heh. Of course the solution is right in front of me.

Hypothetically, though, would using “/” as the updated url allow all permalinks to be relative?

That’d be convenient, given how often I have to migrate.

Thanks so much!

The pages showing to me as orphaned are the sitemap and “Tax Statements,” but thanks for the heads up on the others!