gyokusai

Created temporary “editor” role access for you but can’t file the ticket without a license key.

Also, for good measure:

– I updated to WP 4.1.1
– deactivated & activated WP Knowledgebase
– no template

– I updoaded WP’s twentyfifteen theme & temporarily activated it
– deactivated & reactivated WP Knowledgebase
– no template (actually, none at all)

I’m running out of ideas.

Can I add it manually in some way? Should I check some code somewhere? (I’m reasonably PHP-literate.)

Yes, it says 1.0.2 on the backend plugin page.

I did, and it didn’t work. The template didn’t show up.

Also, I deactivated WP Knowledgebase, deactivated almost every other plugin I have, re-activated WP Knowledgebase, and the template didn’t show up either.

Another thing I don’t understand is: the “Default” page template seems to affect the Knowledgebase page differently, depending on whether I make it parentless or not. Parentless it looks like this: https://betweendrafts.com/knowledgebase/

In my case, the page template “KBE” is missing from the dropdown menu; only the page templates I already had (default and theme-specific) are displayed. So of course my knowledgebase page is a total mess:

https://betweendrafts.com/drafts/knowledgebase/
Word 4.0, Theme Mimbo Pro

Why would the KBE template be missing? Or am I overlooking something?

Hi mbrsolution,

Gave everything a thorough check:
– “illegal string offset” warnings are gone;
– the link to the “managing” page works correctly;
– posting and updating posts works like a charm again.

Looks like everything’s been fixed! Awesome!

Thank you (really!), and kind regards,
J.

Exact same problem with WP 3.8.

??

Sadly, as my provider only runs MySQL 4.1.22 on their servers, I can’t update to WP 3.2 or 3.3. I’m running the lastest WP version that doesn’t need a MySQL 5 upgrade, which is WP 3.1.4.

Onyx, I don’t think you missed anything but in case it still doesn’t work, two things come to mind (one trivial, one less so):

Trivial (I’m sure you thought of that):
WPZOOM/settings/Home page Options:
Slide Show to “yes”, choose number of slides
Static Page “yes, choose page (“Home” is good choice, if it doesn’t exist, make one)

Not so trivial:
Go to this folder: /wp-content/themes/academica/scripts/
make sure you have the latest timthumb.php version (for security reasons)
– if not, get it here: https://code.google.com/p/timthumb/
check if there’s a cache folder within the “script” folder
– I added a “temp” folder for good measure but I don’t think that’s necessary
Make sure this “cache” folder is set to 777
– try 755 in case your server is set to ignore 777 for security reasons
check if your “wp-content”, “themes,” & “academica” folders have at least 755

If all fails, you should also check if the “script” and “cache” folders and the “timthumb.php” file have the same “Owner” like most of the other files (that’s often your FTP User ID; generated files within a given folder often have a different owner, i.e., “www-data”).

If it still fails, access your server’s infophp.php file (in your browser) and check if the GD library is enabled! (It really should be, but even stranger things have happened.)

Best of luck!

OK I didn’t go to bed. I wanted to, but I couldn’t. When it comes to tackling coding problems, I’m like a fracking Roman legion.

And I GOT IT!

I did all of the above and checked everything at least three times. Nothing worked. Then I suddenly remembered something … just a wild guess. I placed an .htaccess file into the theme’s script folder — i.e., /wp-content/themes/academica/scripts/ — with these rewrite rules:

RewriteEngine on
RewriteRule .* – [E=HTTP_IF_MODIFIED_SINCE:%{HTTP:If-Modified-Since}]
RewriteRule .* – [E=HTTP_IF_NONE_MATCH:%{HTTP:If-None-Match}]

And man, suddenly the timthumb cache folder (that I had created, see my comment above) fills up with generated thumbs, and the slides are displayed on the homepage!

Can’t tell what the problem was: my guess is that there’s a serious flaw in the theme’s installation script.

But now I can go to sleep. (It’s 8 a.m. now haha). Thanks everybody for your advice! And maybe someone will find this solution useful. But maybe not: it looks like we all have the same problem, but each of us needs different solutions. Decidedly weird.

Yes, I added the snippet (but it actually fixes a different problem).

I also made 5 slides, and I named them exactly like you did, and the pages ditto. I also set theme folder permissions to 777 (and tried 755 for good measure, in case the server has a safety-catch for 777 permissions).

Still zippo.

Also, I keep wondering about timthumb. Usually, it needs a cache and a temp folder to work properly and generate the images, and usually they’re in the same directory as the script. But there aren’t any in the script folder. (I created them both there w/ 777 permissions, but to no avail.) Does anyone know where the timthumb cache/temp folders are for the Academica theme?

Anyways, I gotta go to bed now (it’s almost 6 a.m. around here). I’ll be back to work on this problem tomorrow.

Wish it was that easy… I’ve got version 1.2.2 (I checked) and it still doesn’t work. (And yes, my “front page displays” setting is set to “your latest posts.”)

That “size of image” might actually relate to the problem.

Whatever size you use, the images are resized via the timthumb script to 960×300 px (plus a bunch of slices for the transitions). And I suspect that it is here where generating the images fails.

If you have a regular WP install, you’ll find the timthumb script at this location:
/wp-content/themes/academica/scripts/

What I did so far:
– checked the folder and script permissions (set to 755)
– checked if the PHP GD library is active on the server (it is)

So everything looks okay, but I still suspect it’s got something to do with timthumb.
Suggestions welcome.

Matt, you already helped me a lot, thank you. But like Onyx, I’m still stuck. What I did:

– Checked if WP “Reading” settings “Front page displays” is set to “your latest post”
– Enabled Slideshow in WPZOOM settings “Homepage Options” & set a static page
– Added “New Slides” (Titles: “Slide One”, “Slide Two” etc.), set a “Featured Image” for each, and published them

What happens is:
– Source code looks absolutely correct (like in the demo)
– Image links, checked directly from source code, are fine
– The Slide Wrapper shows up on the Home Page exactly as it should
– The Images DON’T appear on the Home Page

If I missed something obvious, please feel free to amend/correct.

Also, I followed your advice and signed up to the WPZOOM support forums—but as I’m not a paying member, it turns out, I don’t have access to any of the threads you linked to. And while so many people have problems to get this slider to work, which really IS a defining feature for this theme, and the “documentation” not only skirts the issue but actively confuses it, I’m getting a little suspicious here that this whole thing might just be an elaborate honey pot. (I don’t mind paying for a theme, I actually would have bought Academica if it weren’t free, but this annoys me to no end.)