gwalsh66

I have updated to version 1.1.0 and it appears most of the old notes have been restored. Thanks for the update/support ??

WordPress is running on Windows presently (sadly), the notes which are no longer displayed belong to these plugins:

CodeColorer v0.9.15 | ‘plugin_notes_plus_codecolorercodecolorer-php’
Collapse-O-Matic v1.7.9 | ‘plugin_notes_plus_jquery-collapse-o-maticcollapse-o-matic-php’
Plugin Organizer v9.3.6 | ‘plugin_notes_plus_plugin-organizerplugin-organizer-php’
ThreeWP Activity Monitor v2.12 | ‘plugin_notes_plus_threewp-activity-monitorthreewp_activity_monit’
WP-Print v2.58 | ‘plugin_notes_plus_wp-printwp-print-php’

• This reply was modified 6 years, 8 months ago by gwalsh66.

It seems that #2 from your list of possible causes may be correct. Checking the options table I see several notes that are no longer present on the Dashboard > Plugins page but still exist in the table.

Here is one example:

option_id: 153487
option_name: plugin_notes_plus_wp-printwp-print-php
option_value: a:1:{s:13:”1520879810_26″;a:4:{s:4:”note”;s:371:”Customization
============

-knowhow theme ‘single.php’ contains the code to position and style the print this post link (float right)
-the link icon and text are defined via the WP Dashboard > Settings > Print
-styling of the printed page is handled by print-css.css in the wp-print plugin folder. Upgrading this plugin will overwrite that file so back it up first”;s:4:”icon”;s:19:”dashicons-clipboard”;s:4:”user”;s:10:”Greg Walsh”;s:4:”time”;i:1520881017;}}
autoload: yes

The current note for WP-Print that is appearing in the Dashboard (it just has “text” as it’s text) is in the options table under the option_id: 155854

WordPress environment:
version: 4.9.4 running KnowHow theme
PHP Version: 5.6.0
MySQL Server version: 5.6.24-log
hosted on Rackspace

running plugins
Add Linked Images To Gallery Version 1.4
Add more files extensions Version 0.1
Allow Multiple Accounts Version 3.0.4
Auto Excerpt everywhere Version 1.5
Broken Link Checker Version 1.11.5
Bulk Delete Version 5.6.1
Bulk Move Version 1.3.0
CaPa Protect Version 0.5.8.2
CM Enhanced Tooltip Glossary Version 2.2.5
CodeColorer Version 0.9.15
Collapse-O-Matic Version 1.6.10
Contact Form 7 Version 3.8
Custom Login Version 3.2.8
Custom Meta Widget Version 1.5.1
Display Posts Shortcode Version 2.9.0
Duplicate Post Version 3.2.1
Edit Flow Version 0.8
Email Log Version 2.2.5
Email Login Version 4.6.4
Expire Users Version 1.0.2
Export Users to CSV Version 1.1.1
Eyes Only: User Access Shortcode Version 1.8.2
Find duplicates Version 1.4.6
Global Hide Admin Tool Bar Version 1.6.1
I Draw Version 1.0
Import Users from CSV Version 1.0.0
Internal links check Version 0.6.1
iThemes Security Version 4.1.5
jcwp scroll to top Version 1.7
Last Modified Timestamp Version 1.0.4
No Page Comment Version 1.2
Page Links To Version 2.9.10
Plugin Notes Plus Version 1.0.0
Plugin Organizer Version 6.0.4
Plugin Protector Version 1.4
Post Snippets Version 3.0.4
Random Text Version 0.3.0
Really Simple CAPTCHA Version 1.8.0.1
Redirect To Homepage Version 1.0
Relevanssi Premium Version 1.14
Remove Dashboard Access Version 1.1.3
Require Login Version 1.0.1
SAR Friendly SMTP Version 1.2.3
SB Welcome Email Editor Version 4.8
Search & Replace Version 3.1.2
Simple History Version 2.1.1
Simple Notices Version 1.0.7
Simple Optimizer Version 1.2.7
Simple User Profile Version 1.9
Simple Video Gallery Version 1.0.1
Table of Contents Plus Version 1601
ThreeWP Activity Monitor Version 2.12
Toggle wpautop Version 1.2.5
User Role Editor Version 4.40.1
UTF-8 Database Converter Version eol
WassUp Real Time Analytics Version 1.9.4.2
WP QuickLaTeX Version 3.8.4
WP-Polls Version 2.69
WP-Print Version 2.58

I’ve tested the plugin protector (enabled/disabled it, added a note to a plugin locked by the protector) but it doesn’t appear to be causing this issue.

To answer your question about the note size, the notes that have disappeared were about 2-3 sentences long IIRC. I have added a long note the WP-Print plugin (where one of the notes previously disappeared) to see if the problem recurs.

I haven’t seen notes disappearing since last week, enabling/disabling plugins with notes doesn’t trigger the issue either. The issue may have been happening when updating other plugins (that is outdated WordPress plugins that did not themselves contain notes). I’ll test updating plugins again shortly and see if I can recreate the issue.

If you require any additional details please ask. My WordPress instance is private and password protected, but outside of direct access I will provide what info I can.