guiberlin

Dear @pipdig ,

thank you very much for your answer and for taking the time to test Ultimate Member!!!

You were right, it was a setting in UM. It took me some time to figure it out.

I noticed that after clicking on submit on the form I could shortly see in the browser the the data are transiting by \wp-admin\

That was the problem.

In Ultimate Member, there is the option “Can access wp-admin? “. It was set on “no” . That was blocking the Zendesk message.

I need to figure out if I can live with that option activated or not ??

The alternative is probably the Json way with the Zendesk API but it’s of course another story…

Thank you very much again for the time invested in that great plugin!

Have a nice day,

Guillaume

Hey there!

Thank you very much for that great plugin!

However… same problem here. Definitely need that feature.

Thank you in advance!

Guillaume

Hi there, instead of opening a new thread, I bump that one up ??

We don’t have exactly the same question but it goes in the same direction.

We have two WP websites with a Single Sign On.

Site A (the shop) / Site B (the support center)

** On site A **
Users are signing up on Site A. They get the default core WP role. UM is NOT installed on Site A.
On top of the “basic” WP role, we have two custom roles that we assigned manually (with the plugin User Role Editor).

Role “1”
Role “2”

When users click on “service center” the are redirected on Site B.

** On site B **
We created exactly the same WP core roles than on site A.

If use arrive from site A with the role 2, he has the same role on Site B.

=> Ultimate Member.
We created in UM the two roles and names them like our “core custom worpdress role”: “1” & “2”.

Now our issue:

We can synchronize with WP role in the direction UM Role to Worpdress role BUT not the opposite.

What we would like is that when a user arrive from Site A with the WP Role 2, UM automaticaly asign him the corresponding UM Role.

In the “For developpers” section of the help there is a code example mentionned earlier by danser81: ” Conditionally sync UM user role based on WP role (Gravity forms)”

/* This code will sync the UM role based on WP role using gravity registration */
 
add_action("gform_user_registered", "um_gravity_user_role_sync", 200, 4);
function um_gravity_user_role_sync($user_id, $config, $entry, $user_pass) {
 
    $user = new WP_User( $user_id );
    $wp_role = $user->roles[0];
    
    // if WP role is subscriber, set UM role to member
    if ( $wp_role == 'subscriber' ) {
        update_user_meta($user_id, 'role', 'member');
    }
 
}

Is there a way to adapt that code to what we are looking for?

Thank you VERY much in advance for any help.

Greetings from Berlin

Gui

Hi Nickolas,

it worked perfectly!

Thank you very much for the fast and excellent support.

I just bought the pro version.

Have a lovely day.

Guillaume

Hi Tom,

a little “bump” on my previous question.

It would be fantastic if you could take care of it at some point.

Thank you very much in advance ??

Greetings form Berlin

Gui

Hi Tom,

thank you very much for your quick reply ??

Yes! the “call for price” is exactly what I was looking for!

I just rated the plugin!

I wish you a nice day

Gui

Hi there,

thank you for the code but unfortunately, I don’t manage to display it either.

Here is the code I insterted after “Venue”

case 'venue' :
							if( self::isValid($atts['venue']) ) {
								$output .= '<span class="duration venue"><em> at </em>' . apply_filters( 'ecs_event_list_venue', tribe_get_venue(), $atts ) . '</span>';
							}
							break;

						case 'button' :
							if( self::isValid($atts['button']) ) {
								$output .= "<form action='".get_permalink($id)."'><input type='submit' class='tribe-events-read-more' value='read more'></form>";
							}
							break;

and my shortcode:

[ecs-list-events excerpt='true' button='true']

I’d be really thankful for some help ??

Guillaume

Hi Jeroen,

thank you for your fast answer.

I will see with my co-workers if the advanced messages plugin is what we need.

Have a good day

Gui

Hi, would you be able to give us a heads up about the next update? A few days, weeks?

Thank you ??

Gui

Great, thank you very much for the great support ??

Hi there,

I just sent the plugin per email

Thank you ??

Guillaume

Great thanks ??

Ah ok, I understand.

Thank you for the fast answer. I will keep testing and see if the solution pass to our needs. If yes we’ll buy the addon.

Gui

Hi there,

no I am not using the form builder add-on (I may though in the future as we need some custom information from our customers).

But (maybe I am wrong) my question isn’t related to the form itself.

Look, I uploaded a
picture

Gui

Hi there,

I have the same question/problem.

It’s quite simple:

when you fill the registration form and click “submit” you don’t see any confirmation message, just a blank page under the title registration.

The confirmation email is sent, this is not the problem.

As stated by coconutcoder, you should on the page right after clicking a message like: “Your registration has been submitted please check your email” (or any kind of message…).

I hope I was clear ??

Thank you!

Gui