gsonntag
Forum Replies Created
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yes, on the sub domain they match.
thinking that might be problem, i am going to move the wWP files on the main domain to the root directory and see what happens.
Do you have the exact same PageLayer setup and settings on both your main domain and sub-domain? – yes, i believe so
On your main domain site if you go to Settings > General do your WordPress address and Site Address match? – no
main domain:
WordPress Address (URL): https://netnotic.com/dm
Site Address (URL): https://netnotic.comI did as recommended above. With all plug-ins, except Health Check Troubleshooter and Web Stories, the Web Stories function properly.
I am using the PageLayer and PageLayer Pro plug-ins and when i enable either of them then Web Stories do not function.
However, on a subdomain, which has PageLayer and PageLayer Pro plug-ins enabled, Web Stories work properly. Both the main domain and the sub domain are running the most recent versions of all plug-ins.
Thanks for you help so far. Any suggestions?
Site Health Info:
### wp-core ### version: 5.8.2 site_language: en_US user_language: en_US timezone: -06:00 permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/netnotic/public_html/dm wordpress_size: 50.16 MB (52595510 bytes) uploads_path: /home/netnotic/public_html/dm/wp-content/uploads uploads_size: 224.38 MB (235277444 bytes) themes_path: /home/netnotic/public_html/dm/wp-content/themes themes_size: 4.57 MB (4794938 bytes) plugins_path: /home/netnotic/public_html/dm/wp-content/plugins plugins_size: 70.80 MB (74239968 bytes) database_size: 145.13 MB (152177456 bytes) total_size: 495.04 MB (519085316 bytes) ### wp-dropins (1) ### maintenance.php: true ### wp-active-theme ### name: PopularFX (popularfx) version: 1.2.0 author: Pagelayer author_website: https://pagelayer.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, title-tag, post-thumbnails, menus, html5, customize-selective-refresh-widgets, custom-logo, woocommerce, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets theme_path: /home/netnotic/public_html/dm/wp-content/themes/popularfx auto_update: Disabled ### wp-themes-inactive (1) ### Twenty Twenty-One: version: 1.4, author: the WordPress team, Auto-updates disabled ### wp-plugins-active (10) ### Google Tag Manager for WordPress: version: 1.13.1, author: Thomas Geiger, Auto-updates disabled Insert PHP Code Snippet: version: 1.3.2, author: xyzscripts.com, Auto-updates disabled PageLayer: version: 1.5.9, author: Pagelayer Team, Auto-updates disabled Pagelayer Pro: version: 1.5.9, author: Pagelayer Team, Auto-updates disabled PopularFX Website Templates: version: 1.2.0, author: Pagelayer Team, Auto-updates disabled Redirection: version: 5.1.3, author: John Godley, Auto-updates disabled Web Stories: version: 1.15.1, author: Google, Auto-updates disabled WPForms Lite: version: 1.7.1.2, author: WPForms, Auto-updates disabled Yoast Duplicate Post: version: 4.2, author: Enrico Battocchi & Team Yoast, Auto-updates disabled Yoast SEO: version: 17.7.1, author: Team Yoast, Auto-updates disabled ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1808 imagemagick_version: ImageMagick 7.1.0-2 Q16 x86_64 2021-06-25 https://imagemagick.org imagick_version: 3.5.1 file_uploads: File uploads is turned off post_max_size: 32M upload_max_filesize: 32M max_effective_size: 32 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 31 GB imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 12288 imagick::RESOURCETYPE_MAP: 31 GB imagick::RESOURCETYPE_MEMORY: 15 GB imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV gd_version: 2.2.5 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-962.3.2.lve1.5.56.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.4.26 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 30 memory_limit: 128M admin_memory_limit: 256M max_input_time: -1 upload_max_filesize: 32M php_post_max_size: 32M curl_version: 7.71.0 OpenSSL/1.1.1d suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.6.39 client_version: 5.6.51 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/netnotic/public_html/dm/wp-content WP_PLUGIN_DIR: /home/netnotic/public_html/dm/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### wpforms ### version: 1.7.1.2 lite: Jan 12, 2021 @ 4:42pm upload_dir: Writable db_tables: wpav_wpforms_tasks_meta total_forms: 1 total_submissions: 78 ### web_stories ### web_stories_version: 1.15.1 web_stories_db_version: 3.0.13 web_stories_amp_version: 2.2.0-alpha web_stories_cdn_url: https://wp.stories.google/static/14 web_stories_dev_mode: false web_stories_theme_support: Disabled web_stories_enabled_experiments: Template search: Enabled Archive Page: Enabled Insert media from link: Enabled CORS Proxy: Enabled Video trimming: Enabled Thumbnail Caching: Enabled Video Captions: Enabled web_stories_libxml_version: 2.9.7
Here is the story that is working on the subdomain:
https://hatchet.netnotic.com/web-stories/hatchet-lake-lodge-a-history/this is the story that is NOT working on the main domain:
https://netnotic.com/web-stories/story-testing/Forum: Fixing WordPress
In reply to: Page won't open, browser tries to download a file insteadI removed the AddHandler line from the .htaccess file and it cleared up that error.