gshiels

Hi Nitesh.

Woocommerce will add unnecessary overhead as we don’t need an online store, just auctions. Do you know when you will be able to fix the auction plugin issue above please?

Thanks

Thanks for your help. I’ve used the User Registration plugin and entered the login and register pages in the Auction Settings. When I am logged out and click the Place Bid button, it redirects to https://enfys.org/login/&wdm-bid-val=60 which gives an error message:

“This page doesn’t seem to exist.”

What am I doing wrong? The auction page is https://enfys.org/auctions/?ult_auc_id=734

Thanks again.

Thanks. Weirdly, the problems I reported now seem to work. I cleared my browser cache many times before contacting support, so is there some kind of back end cache? If there is, how do I clear that in future so I can see any changes immediately?

However, if I try to bid without being logged in, it does take me to the WordPress login screen, but there is no option to create an account, and no message to explain to the user that they need to create an account. Please see video.

https://enfys.org/wp-content/uploads/2023/12/no_login_option.mov

Plugin settings attached as 2 screenshots.

Thanks

Hi Glen
Ignore the above. It seems that the Facebook browser is not the issue. 1 in 4 of our customers who try to use our donate form get a message saying that the photos can not be sent. The bug seems to be inconsistent (i.e. not a specific browser or device) so it’s proving impossible to identify the root cause.
Any thoughts/advice?
Thanks

Hi Glen
Apologies for the delay in replying. The issue seems to be with the Facebook Browser. The file uploads work well on other browsers.

Are you aware of this problem and if so, is it fixable?

Thanks
Gary

For anyone who may read this thread, the problem is not just Android. We have not been able to ascertain what the issue is yet.