gruberca

Ok so I finished transferring all of my files (everything under public_html) and MySql database, and I reconfigured my wp-config file to point to the database, but I’m still getting “there has been a critical error on this website”

Thank you @eherman24

Ok, so turns out the person who designed my website in 2021 never told me that my website was being hosted by her personal Siteground account. She closed her business in 2022 and she gave me access to Namecheap which was hosting my domain but not to Siteground. Since I thought Namecheap was my host and also my domain provider, I had them re-direct my domain to Namecheap and away from Siteground without realizing what would happen (I’m not a web person so this all kind of new to me). Luckily I was able to contact her, and she transfered ownership of the Siteground account to me, and Siteground had a back-up of my website. I am currently working on uploading my backup files via FTP and transferring my sql database. At the moment is still saying there is a critical error in loading the website.

But basically this person has been paying for my hosting service for almost 3 years and never transfered it to me after she closed her business.

• This reply was modified 1 year, 8 months ago by gruberca.
• This reply was modified 1 year, 8 months ago by gruberca.
• This reply was modified 1 year, 8 months ago by gruberca.