gregsun

Hi @solstudioim,
I sent my request to woocommerce support
Thanks

Hi @simplysaru,
No, it’s still the same error message on the facebook page while connecting / installing the plugin. I sent the screenshot link about deleting the app from facebook.
Your browser’s cache has also been deleted.

thanks

Hi @simplysaru ,

Yes, I did everything about it. Thx

https://www.awesomescreenshot.com/image/7854700?key=10b28efff947a02fdc8392525928b333

https://www.awesomescreenshot.com/image/7854701?key=4c98a03dc6f397b72a915691e5d71e83

Hi @simplysaru,

Here is the process. Thanks for helping
https://www.awesomescreenshot.com/video/3564404?key=69bdd1a44354580fc6703d5507c849ea

Hi @stephjacq,

Yes i deleted the cache. You will be redirected to facebook and you will receive this error message on your facebook page. I just watched so several days ago to write this out.

Sorry, an error has occurred.
This may be due to a technical issue that we are currently working to resolve. Please try reloading this page.

thanks

Hi @lioneldaniel,

Yes, i tried to deactivate the plugin.
Thanks for the help.

Hi @lioneldaniel!

Thank you, your response has been removed and can now be reactivated.

The Get started has been published and after clicking on it facebook will print it

Sorry, an error occurred!
This may be due to a technical issue that we are currently working to fix ….

I’ll try again later.

Thanks for the help`

• This reply was modified 3 years, 7 months ago by gregsun.
• This reply was modified 3 years, 7 months ago by gregsun.

Hi @solstudioim

I did and deleted the data but unfortunately still failed.

Two data still remained inside so I also deleted them within https://yourwebsite.com/wp-admin/options.php.
wc_facebook_instagram_business_id
wc_facebook_commerce_merchant_settings_id

Even after this, the result is that Facebook For WooCommerce configure has no data inside but cannot be uninstalled. And there is no Get Started option.

What else can I do?
Thanks

Hi @amandasjackson

Thank you for quick answer.

I went through the process.
I deleted WooCommerce Extension V2 from the Business Integrations section.

I tried Facebook for WooCommerce – settings tools reset and turned it off turned on Facebook for WooCommerce but still can’t delete it …

I cleared the cache in WordPress admin.`Uninstall unsuccessful. Please try again.

what else can i try?
thx

• This reply was modified 3 years, 7 months ago by gregsun.