Thanks for the quick response.
Since my last post I have taken the site live, but the problem is still occurring. So I wanted to clarify the structure of the folders on the server, as this may be causing the redirect you mentioned.
My WordPress site is in a separate folder from the root directory (the hosting doesn’t allow WordPress easy installs in the root directory).
So my WordPress Address is set to the folder that my WordPress site is in (https://psyhealth.co.uk/new2016), and my Site Address is set to the home directory (https://psyhealth.co.uk).
I then copied the htaccess and index.php files to the root directory.
The htaccess code is:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
Would this structure etc be effecting the plugin?
I don’t have any security plugins running by the way.