grahamclements

I have been trying to contact your support ever since I noticed the problem and they still have not got back to me, so the problem is NOT resolved.

It turned out to be a problem with my hosting service, hostinger. They had a problem with their CDN service. Once I found this out, I disabled the CDN.

I submitted a support ticket. I did not point out in it, that the video links are to youtube. I not your demo uses a self hosted video. I don’t know if that makes any difference.

I checked and when it is the dioist sauna heater the postage to Victoria is $105.45, when I add the cedar spruce bucket, the postage actually drops to $71.90. I have been looking at the support for the plugin because I am considering installing it.

Thanks for your response. I tried another way, by uploading the file using file manager into the all in one directory, which worked, and then I did the restore, this time it got past restoring files, but got stuck on restoring the database. I did restore the website by reinstalling wordpress to start with too. The hosting service, hostinger, added a few plugins. So I am trying again, this time taking your advice and deactiving all plugins before I start.

Is there a way that I can check if the file is corrupt?

thanks

I am not going to be any help, from memory it just eventually fixed itself. I think it was a problem with the hosting service. But I eventually removed litespeed from the site due to other problems and use wprocket now on it.

There was a lot of stuff on that link until I got to the file, and I am not going to download a file onto my computer from someone I don’t know.

Thanks for the spam abhishek!!!!! What’s the link got to do with anything.

I have the premium version but can’t see the option to exclude files. I have contacted support.

It’s okay right now. I took a screen shot of the css.

Hi,

As mentioned above I turned the mobile cache on. I also flushed the cloudflare cache. So far the problem has not returned. This is how it should look on a mobile. https://ibb.co/0f1r0qn – text over the hero image saying Brisbourne Racing and the logo, that fade in up, as well as those horse images at the bottom of the picture that move across the screen from the left. This is happening at the moment. I made the changes about 18 hours ago.

Well, that didn’t work. After about four hours I had a look a the animated text and images had once again disappeared. So I removed the animated css from being excluded, and I had a look at the backup site once more which was still going strong with no problems, and found I had turned the mobile cache on, so I have done this, and now to wait more hours to see if it actually works. I am very emotionally drained at the moment. Just about to send the money back to the client and say sorry but I am just incompetent. So stressed, as this is the third time I have had problems with litespeed. In the first case I eventually changed caching plugins. So stressed.

The report number is MCIPMAUQ. What I have done is I updated to the latest version of litespeed again and in the tuning section I have excluded the animation css, I will see if that works because it is obviously a caching problem. I only have a different version – smaller image on the mobile phone from the main website and that is no longer a problem with the post- exclusion. I am wary of using mobile cache as it has warnings that the htaccess file is changed.

Graham Clements