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  • Forum: Fixing WordPress
    In reply to: HTTP 431 Error

    Okay Everyone,

    I have been having the same problem for months now. Going round and round with Hosting company saying the same thing about header being too long. We walked through numerous options to fix the problem, including deleting cookies on the back end of Google Chrome. That would work for awhile then, 431 strikes again. They tried everything on their end and unable to replicate the problem.

    I can open Google Chrome under another account and access the website dashboard, but not sure how long this will last. I NEED TO UPDATE MY WEBSITE without it crashing.

    The Hosting provider (Hostgator) could not fix the problem. I am unable to find any help online at this point. Can anyone lead me in the right direction?

    Should I reset the Google Chrome Browser for that particular account?

    HELP!
    Regina

    P.S.
    * I am on the latest version of WordPress 5.3
    * All plug-ins are up-to-date
    * Google Chrome is the Browser I am currently experiencing the problem (but not on all accounts
    * Windows 10 is the operating system

    Thread Starter goodnewsregina

    (@goodnewsregina)

    The problem exist only in the Mozilla browser, and happened only after the 3.1 update was installed.

    However, I will try your suggestions.

    Lucienne and Benton were two of the names concerning viewing on the IPad. They both made the same initial comment, “Hi! Is it OK if I go a bit off topic?” Also, an Edwardo with a MacBook complaint but same initial statement, “Hi there! Is it okay that I go a bit off topic?”

    This just sounds a little strange to me. The site is https://www.goodnewsreging.com. Do you see a problem?

    Actually, I had the same question a few times. What’s the deal?

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