Brian

Feel free to delete this entire post. I will figure out what is going on myself (I think I already did by removing those snippets). Apparently, I may or may not be successful this month as the fast queue quota is used up and the free hasn’t worked for months. I have better things to do besides worrying about what you advertise and what you actually deliver.

Promoted: Standard Queue: This is available for free to all users, and there are no limitations on usage.

Actual: yes, the total usage is unlimited, but a daily limit has been introduced on temporarily basis recently due to heavy load

I’m glad I haven’t spent money on the images since September.

qtwrk 

(@qtwrk)

53 seconds ago

yes , the total usage is unlimited , but a daily limit has been introduced on temporarily basis recently due to heavy load

So, does the fact that it requested them and there was an error pulling them not matter? Everything requested since the 20th was never pulled. That is equivalent to burning money because you wouldn’t be getting what you paid for.

As for temporarily adding a limit, I have seen “Cloud server refused the current request due to rate limiting. Please try again later” and the quota message for about 2 months. However, I didn’t care as my store is carrying all new products and the website was redone.

Yes, I have run out of my fast queue quota, but I should still have unlimited access to the normal queue as stated in the documentation.

Image optimization is processed through two queues:

1. Standard Queue: This is available for free to all users, and there are no limitations on usage.
2. Fast Queue: Initially, there is a free monthly quota for using the Fast Queue. However, if you wish to continue utilizing the Fast Queue after exhausting your free quota, you have the option to purchase additional quota. Please note that purchasing quota requires a QUIC.cloud account. You can find more information about this process on the QUIC.cloud website.

Update:

After reviewing the website, I discovered some code snippets that were added on the day the issues started. I have removed those snippets, and it appears that the pull cron is now attempting to run.

However, I am still receiving the “Cloud server refused the current request due to rate limiting. Please try again later” message. I have followed the suggestion in the help section by refreshing the domain key, but unfortunately, it has not resolved this issue. The error message alternates between the rate limiting message and the quota message.

I am grateful for your assistance with this matter, and I look forward to your reply.

As asked for…

• This reply was modified 11 months ago by Brian.
• This reply was modified 11 months ago by Brian.

As an update, I have deleted and rebuilt my .htaccess files and refreshed my domain key. After completing these steps, I proceeded to run the clean-up process for unfinished data. Initially, I was able to successfully submit a send optimization request, but unfortunately, it was not able to pull the required information. I encountered an error message indicating that I have exceeded my monthly quota

Subsequently, I deleted the unfinished data once again and attempted the process once more. However, this time, upon trying to pull the necessary data, I encountered an error message indicating that the “Cloud server refused the current request due to rate limiting. Please try again later.”

Last Request: 15m 24s ago

Last Pulled: 12/20/2023 11:03:05 (Cron)

Report number CHQSDKBS

The cURL error 28 already has an open thread…

cURL error 28 (img_optm)

They are blaming the amount of traffic to the node causing the error that didn’t exist before this last update.

Thank you, I no longer have an error log taking up space. Sorry, that my reply was so late, I’ve been having health issues lately.

Changes to the flip box plugin originally caused them not to work on my site anymore. I had to delete and reinstall the plugin. Once that was done there were changes to the plugin folder name. It was no longer called flip-box. The original location and new location will be below.

Then you need to also comment out a line from /wp-content/plugins/flip-box/Page/Public_Render.php

The line I had to comment out from that file is wp_enqueue_script('flipbox-addons-jquery', OXI_FLIP_BOX_URL . '/asset/frontend/js/jquery.js', false, OXI_FLIP_BOX_PLUGIN_VERSION);

to comment it out add to // in front of it so it appears as

// wp_enqueue_script('flipbox-addons-jquery', OXI_FLIP_BOX_URL . '/asset/frontend/js/jquery.js', false, OXI_FLIP_BOX_PLUGIN_VERSION);

The new file location is /wp-content/plugins/image-hover-effects-ultimate-visual-composer/Page/Public_Render.php

 public function public_loader() {

        wp_enqueue_script("jquery");

        wp_enqueue_style('oxi-animation', OXI_FLIP_BOX_URL . '/asset/frontend/css/animation.css', false, OXI_FLIP_BOX_PLUGIN_VERSION);

        wp_enqueue_style('flip-box-addons-style', OXI_FLIP_BOX_URL . '/asset/frontend/css/style.css', false, OXI_FLIP_BOX_PLUGIN_VERSION);

        wp_enqueue_script('waypoints.min', OXI_FLIP_BOX_URL . '/asset/frontend/js/waypoints.min.js', false, OXI_FLIP_BOX_PLUGIN_VERSION);

      wp_enqueue_script('flipbox-addons-jquery', OXI_FLIP_BOX_URL . '/asset/frontend/js/jquery.js', false, OXI_FLIP_BOX_PLUGIN_VERSION);

    }

Comment out the line found on 293 with // (the line number may be different for you)

wp_enqueue_script('flipbox-addons-jquery', OXI_FLIP_BOX_URL . '/asset/frontend/js/jquery.js', false, OXI_FLIP_BOX_PLUGIN_VERSION);

So it shows as

// wp_enqueue_script('flipbox-addons-jquery', OXI_FLIP_BOX_URL . '/asset/frontend/js/jquery.js', false, OXI_FLIP_BOX_PLUGIN_VERSION);

Also, make sure you do not have infinite scroll on in jetpack. https://jetpack.com/support/infinite-scroll/

Have you figured out the issue? I’m assuming you have since your post was a month ago. But if you haven’t I can assure you it is not a theme issue as I had the free theme and now the pro version installed and running with jetpack. It sounds like more of a plugin issue causing the glitch you were describing. If you haven’t figured it out yet, while I’m in no way connected to the theme development, I will try to assist you in any way possible.

Brian