golivenow

Hey @kmarkum666 or any other of the plug-in developers. I would really appreciate an acknowledgement here even if there is no progress. This empty cart bug and the defaulting USD at cart bug has forced us to stop operating as hosting and domain providers. It’s so frustrating to be so invested in the program customer wise (basically impossible to move everyone to a different reseller) and feel like no one is giving us any support on this issue for coming up to a year. We’ve just been abandoned with no communication. I hope I can appeal to your kindness and hear from you soon.

Thanks in advance, Dan

Hi @kmarkum666, I hope you are well. Checking in 4 months later now (7.5 months since reported), still the issue persists with our customers on login and giving an empty cart at checkout. It’s completely broken down our ability to operate as a reseller. I’m hoping you can share some positive news. We want to ask GoDaddy for a refund for this years subscription, I think its only fair. Thanks in advance, Dan

Another example customer in the inbox https://prnt.sc/FOxFq7v8Zs9U

• This reply was modified 6 months, 2 weeks ago by golivenow.
• This reply was modified 6 months, 2 weeks ago by golivenow.

Thank you for the update. At least we know it’s been worked on and prioritised, that is the main thing. I really hope the solution is completed as swiftly as possible and I appreciate your efforts on it. If there are any intermediary workarounds in the meantime please let me know.

Hello @kmarkum666

We’re over three months in now with no customers being able to use the cart. It’s madness. We can’t move reseller as all our customers are already have a lot of products and it would be an embarrassing and expensive process for us. It’s crushing our progress which we worked so hard on. Please can you provide an update.
Thanks, Dan

Yes it sounds like quite a tangled issue. It’s really frustrating for us as almost every one of our new website clients has an embarrassing onboarding experience when we ask them to purchase hosting. The issue has existed and was reported 3 months ago so we can only guess what this has cost all the Resellers and GoDaddy financially. I hope that this is being placed at the highest priority and we appreciate your hard work resolving this. We have joined the GoDaddy Reseller customer forum as there is a lot of discussion and community feedback, testing and experience reporting around the issue there. Do you have access? I think it could help solve this faster: https://www.reseller.rodeo/

Also just to add, I was able to replicate this on our actual GoDaddy shop as well, not our WordPress website so perhaps this is an issue there. Today I have tested and for some reason its working on Desktop but not the Mobile site. Not sure if anything changed.

Thank you for looking into this.
– Windows 11, Chrome 120.0.6099.224?
– Nothing custom, so whatever Chrome is on a fresh install are my rules https://prnt.sc/ruH8Heca4yK2. I have visited 123 reg in this browser as I have domains with them – in case that is helpful.

We are also experiencing this same issue! Please can the developer respond?

I manually went through in and saved them in the end. No problem and thank you!

Great, thanks for your help. Didn’t think the bulk quick edit had that particular item editable, unless that’s something you can specify somehow? I’ll research!

Thanks for the reply! So if you import a big number of events like 300 matches with scores and no outcomes, you then still have go in and re-save each post before Auto is picked up in the table?