Dante Campbell

Sorry it seems like it was an issue with WooRewards. My bad.

Greetings Josh

That unfortunately did not help, it still doesn’t allow us to login. It still displays the “requires more identification”. Its quite a serious issue since we are having to either disable wordfence or whitelist our IP from recapture.

Oh by the way Josh I also sent the email from one of our live sites which has the same issue.

Greetings Josh

I have sent the email using the Diagnostic feature.

I hope that helps!

Howsit Josh

Ya we do use recapture, we have the settings enabled in WF for that. We have been using it for our various sites for years now.

We do not use any custom logins, we just use the normal WP login. (I checked using a submission capture by the way to check the level returned by the google authentication and it was a score of 0.9 so very acceptable)