gohnjanotis

Yes, that’s correct these changes will be overwritten when the plugin is updated. The change has to be made with each plugin update. Anyone who wants to do this should do it this way and be careful about the plugin update since, unfortunately, this is how the developer designed the plugin.

No. I just removed the word “on” from line 25 of this file:

/wp-content/plugins/wp-customer-reviews/include/templates/frontend_review_item_reviews.html

Then I also commented out line 450 of this file:
/wp-content/plugins/wp-customer-reviews/wp-customer-reviews-3.php

• This reply was modified 8 years, 1 month ago by gohnjanotis.

@jewellerybyfarah if you follow the instructions in my comment (remove it from the template, then deactivate the plugin, then activate it again) that should still work.

It’s on line 25 of wp-customer-reviews/include/templates/frontend_review_item_reviews.html

@zowieguy I was actually able to find the solution. The word “on” has to be removed from the template first, then the plugin has to be Deactivated and then Activated again, since the templates get cached to the database when the plugin is activated and that’s used instead of the HTML templates when displaying reviews on a page.

OK, I finally figured this out. The word “on” has to be removed from the template first, then the plugin has to be Deactivated and then Activated again, since the templates get cached to the database when the plugin is activated and that’s used instead of the HTML templates when displaying reviews on a page.

@zowieguy or anyone else with the same issue, were you able to figure out how to remove the word “on”? I also want to get rid of that, but when I edit the plugin I can’t get it to go away.

It turns out the problem was not something I was doing wrong, but a problem with this plugin. I was able to get the reviews to show up again by using the reimport-2x Support Code, and then remove-duplicates to get rid of all the duplicates the first Support Code made.

I’ve tried in another browser, but the reviews still don’t show up.

I’ve already tried deactivating other plugins one at a time, and all at once, but still the reviews never show up. Only the pagination and form to submit a new review.

When I click the pagination buttons will switch the selected page button to the one that’s clicked after a few seconds, but still no reviews show up.

I had the same problem! I’m surprised they shipped it this way.

To prevent the plugin from automatically adding the reviews under a post’s content, comment out the following line of the file wp-customer-reviews/wp-customer-reviews-3.php by adding // at the beginning of the line:

add_filter('the_content', array(&$this, 'do_the_content'), 15);

After commenting out it will look like this:

// add_filter('the_content', array(&$this, 'do_the_content'), 15);