godsonv1

I am experiencing similar issues. I have attached a screenshot of what the subscription looks like when I open anyone. Would be happy with any help I can get

EDIT: I use Cartflows to offer this subscription as an upsell, I suspect that affects saving the customers payment method because it isn’t a front-end purchase. I’m thinking this way because orders done on the front-end seems to capture stripe live payment method while those from the upsell doesn’t. How do I fix this?

I am experiencing the same issue despite having all orders placed by the client on my store. For context, the subscription is an upsell (using cartflows), I don’t know if that has anything to do with it. However, it worked correctly in the past and for some renewals currently, I can’t seem to figure out why it happens for those that fail.

• This reply was modified 1 month, 3 weeks ago by godsonv1.