gmatkin

I’ve looked at my host’s Control Panel but I’m really not clear whether I should re-install Wp, or even how. It’s been years since I’ve needed to do so!

Gavin

I tried but failed Doug – I deleted the inactive plugins, deactivated the remainder, re-activated Jetpack, and reconnected it to my premium account.

And now I get the following message and don’t know what to do!

Any advice please? BTW, I also get the sticky GDPR notice widget problem with another WordPresssite, Singdanceandplay.net .

Thanks, Gavin

‘Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache/2.4.33 (Unix) Server at intheboatshed.net Port 80’

I’m still stuck with this one… If anyone can help, I’d be very grateful, thanks.

Gavin

Ah – yes, the site was offline for some hours a day or two ago when I forgot to act on an ICANN update deadline… So that could be it. Thanks for the thought.

WPTouch is deactivated, btw.

Meanwhile I’m still getting this message from Google’s test page: ‘Failed to fetch the requested URL.Dismiss’ That’s for both intheboatshed.net and https://www.intheboatshed.net

Gavin

I’ve just discovered this is only true in Firefox – in Chrome it still works.

Gavin

Should I reset it, uninstall it and reinstall it?

I’ve seen the installation video, and I can’t see anything that’s missing. The plugin settings don’t seem to call for anything to be re-authenticated.

Gavin

I did. It takes quite a few hours for them to respond, and their first advice didn’t change anything.

My guess was that they would not feel it was their place to get too closely involved – after all, the issue was not that their servers were not working but that they had a client (me) that had done something stupid.

The second they got in touch, however, they reported they had made some php code changes somewhere that fixed the thing. I have to say I am very pleasantly surprised and mightily relieved. I genuinely imagined I would have to rely on this forum for detailed advice – I had no idea that they’d step in and put things right.

Gavin

Now I’m even more puzzled. It turns out that two of my three current weblogs are down, but one is still working – https://julieandhersqueeze.com .

I really wish I knew what to do!

Gavin

I’ve just found my security was /still/ turned off, and have now set everything to 755. Is that correct?

If I do reinstall, should I do this using the Wp installation features of my host’s control panel, or should I do it manually using ftp?

And what precautions would I have to take to avoid over-writing content?

Thanks, Gavin

Following some advice I have switched to PHP 5.4 (Single php.ini) but sadly the problem remains and my weblogs remain broken.

I have pasted an example of the contents of the small file my web browsers download whenever I go to one of weblogs using a web browsers.

I would be most grateful for any advice on how to make these installs work once again. I do wonder whether reinstalling WordPress might help – though naturally I am anxious not to over-write the database or other contents.

Gavin

The filename is: zNlR0hDp

The content is:

<?php
/**
* Front to the WordPress application. This file doesn’t do anything, but loads
* wp-blog-header.php which does and tells WordPress to load the theme.
*
* @package WordPress
*/

/**
* Tells WordPress to load the WordPress theme and output it.
*
* @var bool
*/
define(‘WP_USE_THEMES’, true);

/** Loads the WordPress Environment and Template */
require(‘./wp-blog-header.php’);

Thanks Yui… Hopefully no-one’s done anything bad!

Gavin

I’ve set the permissions to 755… But this is way beyond anything I understand.

If that’s what it needs, hopefully Bluehost will tell me what files I must change.

Gavin

Soz – managed to make my sign-off link to the post linking to the advice in question.

My weblogs are still not functioning, so I would say read it if you like – but don’t do what it says!

Gavin

The link the to advice to change the PHP setting is linked from this WordPress forum post:

Thanks,

Gavin Atkin