giuliastully

Hi, I replied to your ticket.
the problem is not getimagesize because if i comment that part of the code it doesn’t work anyway

Hi, I wrote to you 3 weeks ago with the meetspeaker account, but you still haven’t given me a resolution to the problem.
The account is paid on oneall and I urgently need to resolve it because I’m losing subscribers to my site…

Hi,
the 5.7 version.
This happens for many accounts, but I don’t know if they are limited accounts.
Oneall has been installed on the site for several years and has always been used and have never had a problem except these last 3 weeks.

How can I do?

Does their state change in the past and do they disappear soon after the event is over or after a day?
Because now I am 00: 40 pm on December 3rd and two events that ended on December 3rd at 00:30 are still visible.
While the previously visible events of December 1st and 2nd have disappeared.

Hi thanks for the reply.
How can I not filter past events?
Do I need to put some settings?

I also did the test on another site with wordpress and with a default wordpress theme installed and it doesn’t work anyway. Can you show me how it works for you?

Hi, if you want I can let you enter the staging site so you can see better. Can you give me an email where to send your credentials?
If not, you can write to me at [email protected]

How can i do?
it is very urgent

Hi, no this problem is in both normal and recurring events.
My version is the latest, 5.9.11.3

Thanks for helping me.
To solve the problem, the Country must be set and this must also be in the woocommerce checkout fields.

I sent you an email to the support address because I only have a defined area and it doesn’t work.
I have attached pictures with all the settings I have entered

Hi, I tried adding Italy and leaving the postcodes, or leaving Italy and removing the postcodes and nothing changes.
He always tells me no shipping method.
Can you try putting 6 cities as perimeter?
There are the cities of my zone perimeter: Treviso, Bassano del Grappa, Conegliano, Castelfranco Veneto, Quero, Pieve di Soligo
https://drive.google.com/file/d/1es5WNFygz1FHVrvnHbsNUUDFpE0M0_r2/view?usp=sharing

Then try to see what it tells you if you use the address Via Ospedale, 99 Montebelluna 31044 Treviso

Can we if not try to see with team viewer?

• This reply was modified 4 years, 11 months ago by giuliastully.

It still doesn’t work and the defined zone is only one.
You can find it at these links.
What did I do wrong?

https://drive.google.com/file/d/1es5WNFygz1FHVrvnHbsNUUDFpE0M0_r2/view?usp=sharing

https://drive.google.com/file/d/1tQO_8ICh9S35STvbMOLeTEskBm0usdCd/view?usp=sharing

https://drive.google.com/file/d/1OqC3kOjNNClPYZA4q8SwiI4GJYwJP6KT/view?usp=sharing

https://drive.google.com/file/d/12oKAic-4fjwkXGzFT_fxkylOftA635v_/view?usp=sharing

I have updated to the latest version and I no longer have the error as before but still tells me that there are no shipping methods.
One of the test addresses is this: Via Ospedale, 99 31044 Montebelluna (TV) Treviso

Also on Chrome from this error, because it is a Network error and is the same for all browsers

/**/_xdc_._g2dzjt && _xdc_._g2dzjt( {results: [], status: “UNKNOWN_ERROR”} )
results: []
status: “UNKNOWN_ERROR”