So as I was recording the screen capture video to demonstrate what was happening and I believe I know the “issue”. The image/media must be fully loaded and present/viewable before you click in the box. It isn’t enough that everything else is there for you to edit, so if your images are slow to load as mine are, you simply must wait. I’m now using the search function to just find 1 category of images (brand name in my case) at a time.
april02 – I hope that helps you.