Gina C.

Sorry for the delay. I did not see you responded. I upload each episode in Acast. I confirmed with Acast that my RSS feed is populating correctly. It does show up fine on Apple, Spotify, etc., but not here:?https://circumstancepodcast.com/feed/podcast/circumstance-podcast/. It’s missing episodes and duplication of certain episodes. Is it possible to reset the RSS feed on the backend of my website so that it populates correctly?

Also, there is a long lag when I upload an episode to it appearing in “All Episodes.” What is the usual timeframe for that?

• This reply was modified 1 month, 2 weeks ago by Gina C..

I just ran an RSS test. Everything was fine. Minus this: “No ID3 tags found”

Media/File 

Successfully completed SSL certificate tests for latest media.FATAL: Invalid content type for media. Did not finish media tests.Media Info

• Your media is fast!
• Providing for eTag header will lower bandwidth usage and allow for 304 NOT MODIFIED responses to supporting clients.
• Providing for Last-Modified header will lower bandwidth usage and allow for 304 NOT MODIFIED responses to supporting clients.

HTTP Headers

• Content-Type: text/plain
• Content-Length: 2

SSL Certificates

• Hostname: circumstancepodcast.com
• Certificate valid from: July 31, 2024, 6:26 pm
• Certificate valid to: October 29, 2024, 6:26 pm
• Root certificate authority: Let’s Encrypt

• Hostname: sphinx.acast.com
• Certificate valid from: February 23, 2024, 12:00 am
• Certificate valid to: March 23, 2025, 11:59 pm
• Root certificate authority: Amazon Root CA

ID3 Tags

• No ID3 tags found.

Show less ??Cannot Play Most Recent Episode

I just ran the test again, and it now says “can play most recent episodes” but it’s not the most recent. Still missing 7 episodes.

• This reply was modified 1 month, 4 weeks ago by Gina C.. Reason: Reran check

I have another issue. It appears the first issue was a cache issue. I cleared it and it resolved my episode issue. However, My seriously simple RSS feed is not updating after clearing the cache. It seems to be stuck on my frist series and not updating after that. There are also a couple of duplicate episodes. It’s been a months since the feed has updated. What can I do to fix this? The episodes are populating, the Acast RSS feed is pulling in the episodes and is correct — but this RSS feed is not — https://circumstancepodcast.com/feed/podcast/circumstance-podcast/, it’s missing 7 episodes.

I disabled the feed plugin and a few others. What other plugin could cause this issue? I’m missing three (3) episodes and the episode information is not importing from my feed for the latest episode (see below). I’m missing the following episodes:

S1 | S3 | E3 – Series: Love Notes and Life Lessons – I am

S1 | S3 | E4 – Series: Love Notes and Life Lessons – Relationship Roadmaps

S1 | S4 | E1 – Series: Flight to Recovery – Grounded

And the following data is missing from the episode S1 | S4 | E2 – Series: Flight to Recovery – Acting on Dreams on my home page listing:

Download file | Play in new window | Recorded on May 16, 2024

Subscribe: Acast | Amazon | Apple Podcasts | RSS | Spotify | iHeartRadioView Episode

And the player is not updating. The SSP should be correct and is under feeds.

Appreciate any help you can give me.

• This reply was modified 2 months, 1 week ago by Gina C..
• This reply was modified 2 months, 1 week ago by Gina C..

I’m missing three episodes in one series and one episode in my latest series. Also the show detail, link to listen, etc. provided per podcast post on my home page is missing. My Acast RSS is: https://feeds.acast.com/public/shows/5cd20fd8d199bd643054a794, My SSP is https://circumstancepodcast.com/feed/podcast/circumstance-podcast/

Now I’m getting this error: Your podcast cannot be imported at this time because the RSS feed is locked by the existing podcast hosting provider. Please unlock your RSS feed with your current host before attempting to import again. You can find out more about the podcast:lock tag here – https://support.castos.com/article/289-external-rss-feed-import-canceled

I do not use Castos, I use Acast. Please help. I’m also reaching out to Acast for help.

• This reply was modified 2 months, 2 weeks ago by Gina C..

Disregard this note about access to htaccess.

• This reply was modified 2 months, 2 weeks ago by Gina C..

The UserFeedback Lite plugin caused a problem with my site. When I regained access to my site, the RSS feed was gone. I added it to “import” under podcast settings but it’s not importing. Zero movement — status bar shows zero movement. I’m checking my root directly too. But not sure what happened. Any help is appreciated.

All is good with the RSS feeding in the epiodes. But the player is not working –> https://circumstancepodcast.com/podcast/s1-s2-e5-series-drawing-on-serial-killers-tracing-the-legacy/. When I click on ‘play in new window’ or ‘download’, I get a 404 error. The Series playlist is also not working.

Right after I sent that message, it worked! Go figure!

Thank you. I’m running into the following: I’ve attempted to import the RSS feed several times. The episodes load and I can see all of them listed, but when it reaches the end (or the first episode of my podcast), I get an ‘Import cancelled!’ error.?Not sure why. I will try it again later. But any idea what would cause this?