Gilou24

Hi,

Problems are not solved.
I do not receive email when a new post customer response to its own ticket …
it’s really annoying.
Thank you

I have the same problem…
No support by the author plugin ?

I just tried again with a test blog without any plugin and nothing in it … and I have the same problem !!!

I solved my problem.
If it can be used:
I just added a special capabilitie with User Role Editor plugin and check this capabilitie for cliebt and administrator roles.

Thank you, so I await your news…

I apologize for my first post but I was waiting for a long time for a reply (you should maybe reported on pro-support that the support is going on here, even if one has a pro version …)
Best regards

More details:
If I put cliebt as the value for Minimum Capability to use messaging, contributors (capacity = 1 therefore lower than cliebt = 6), do not have access to (its ok) messaging, but the administrator either (yet its capacity is 12) …
In fact, only users with the ability cliebt have access while those with higher capacity should also be able, right?

Hi,
I use PHP 5.3.28.
But, with my hosting, I can also use PHP 5.2.17, 5.4.28 or 5.5.12. Do you think if I changed my version, it would solve my problem?
Thank you for your help

hello,

Thank you for your answer … now, I shall have to go through here!

Well, I tried to disable all plugins, it changes nothing.
I use UTF-8 encoding.

With Mozilla Firefox or Internet Explorer, line breaks are ok, but not with Google Chrome … (I have windows 7 premium family).

It seems to be a date problem:
2014-10-08 10:43 AM by ticket creator (this time is ok)
Open for 1 hours, and 20 minutes & counting (when the ticket was opened 20 minutes ago).

For my website hosting, I use a shared hosting and it is apparently not possible to adjust the time …It”s UTC for all accounts.
So what can I do ?

Thank you