gilles24

Hello Igor,
Thank you for your reply.
I will try to be as precise as possible.

• In order not to ask for the address for a virtual product, I added the code appearing on the link in my first post in the child theme’s functions.php file (and it works fine with version 7.4.1 of woocommerce)
• For digital products, not shipped, I also checked “virtual” (not just “downloard”, as I see you have).
• I use the Payment Plugins for PayPal WooCommerce plugin (the woocommerce payment plugin is catastrophic…), but I don’t think the problem comes from there, because it appears before the payment.
• For shipping, I use the Colissimo shipping methods for WooCommerce plugin (but I don’t think that’s the problem either because I also tested with this plugin disabled).
  To see the error:
• I first add a virtual product to the basket, then I click on the validation button to land on the checkout page;
• I come back to the shop (by first clicking on the site logo…)
• I then add a physical product (for which the address fields are of course required for shipping) to the cart;
• arrived on the basket, the text “undefined” appears in the address fields (in any case with the plugin Colissimo shipping methods for WooCommerce; otherwise it appears on the checkout page).
  I remain at your disposal and I can, if you cannot reproduce the error in your environment, create a staging site so that you can test.

Ok… I must have made a mistake… because I just reactivated caching for logged-in users… and apart from the first page load, after that it loads faster .
Thank you for your help which allowed me to solve this problem!

Ok, but, in the litespeed cache settings, I didn’t activate the caching of logged-in users (I had just noticed that the pages were loading even more slowly…).

Hi,

I am resuming this post because when a user is connected to the site (either as an admin or as a woocommerce client), the pages actually load more slowly, as you can see on this short video: https://un-jardin-bio.com/tmp/slower-page-loading-logged-in-user.mp4

There is certainly a second menu that appears in this case, but I doubt that this really explains this difference (perhaps for the first page loaded… but not after).

I specify that ESI is deactivated… but was activated before…

Thanks for any constructive help.

I confirm my previous message.
I downgraded to version 7.4.1 and no more problems…
So there is a problem from version 7.5.0 (and it’s not a normal behavior of the plugin).

Hi,

I suggested the improvement.
That said, I think this is a bug since version 7.5 of woocommerce.
Because I’ve been doing this for 3 months (address fields not required for an online digital product) and I had never noticed this “undefined” text.
And above all, it also appears on invoices for the purchase of digital products when paying via Paypal (apparently not if payment via Stripe)… which has never happened before.

• This reply was modified 1 year, 12 months ago by gilles24.

Hi,

Thank you for your reply.

However, I think the ability to not prompt for unnecessary fields when not needed (virtual products not delivered) would be a beneficial improvement for many woocommerce users.

A development in this direction would therefore be welcome!

Regards,
Gilles

Hi,

Yes. See settings/style: https://i.imgur.com/7PS8y6h.jpeg

Thank you for your reply.

In fact, I was wrong… the creation of the account in question comes from my test site… for which I had not modified the parameters… Sorry!

And apparently, from the test I just performed, it works fine.

Regards

Problem is solved…

Sorry… I test again and it’s ok now…

Thank you… But precisely, the speed is not the same depending on whether the user is logged in or not (the pages load instantly if the user is not logged in… but it takes longer when he is connected).

Hi jaskholm

You act like it’s not normal… when the latest version of the plugin doesn’t work… as you know perfectly well (why do you leave this version 5.1.1 when it breaks the sites?) !
And anyway, you don’t respond to support requests for the paid version (I’ve been waiting for a response for a week…).

Hi,

Same problem…

Sorry sir !