gibbsyns3

Dammit! I thought i had it.

I decided to use your system for bookings up to 9 people, continue using cf7 with bells and whistles for the group bookings, and then manually enter the group bookings to your system when confirmed

But i now see the backend admin overide only applies to date and time, not number of people.

Is that something you could give me a tweak for, admin can book for any number?

You can’t say I’m not trying to make it work ??

thanks nate, i really appreciate the time – it is clear you offer great support.

unfortunately i think i have hit a dealbreaker on functionality. at least a dealbreaker as far as a non-coder is concerned.

i mentioned I had intended to use the ‘pending’ status as a holding step to deal with our large bookings extra requirements, deposits etc – we have a lot of them.

but now putting it in place i see the ‘pending’ status is just the automatic status given when a request is received. i was thinking it was a status you could select, and would have an email template you could configure accordingly (so you would have 4 status – request, pending, confirmed, rejected).

the only way i could see is using the individual email, but that would mean having to copy and paste all the text, the booking info, and i can’t see any way to add attachments at all.

a real shame. perhaps other users would benefit from the idea of having the ability to send other ‘standard’ emails from that stage. ‘reminder’, ‘confirming your change request’ ‘deposit’ etc.

i know what it is like, there are loads of things you could do but it all comes down to time and money.

4 of my six restaurants have the same similar group/deposit practices so unless you can tell me i’ve missed something i just don’t think it will work?

a final thought, I couldn’t have two instances of the same plug in working could I? like one for regular bookings and another for large bookings.

Thanks Nate

I’m no coder, but I think I have a workaround. I can set up the ‘pending email’ as the interim step i need for large bookings, and use the pending status as the check that the deposit is received.

Confirmation message. When the user books using the form, and clicks to submit, the page is refreshed and a confirmation message is given that the booking has been sent. Trouble is the page refresh may not (and on my first site does not) take the user to the area where that message is visible. They are just taken to the top of the page and left thinking ‘what happened, did it go through or not?’. I could structure anywhere the form is used taking that into account, but it feels a sledgehammer to crack a nut – so i’m hoping you might have a solution?

I am hoping I can use a custom field to add a notes section, and disable the default ‘add a note’ option. I need the notes to be automatically visible in the backend, and printable, not individually selectable as in the free version.

The rest I’m happy to go with, and note you offer a 30 day refund anyway if I do hit any major snags (for example I’m sure I read that the business details ties in with the custom emails – i like the idea of including the map with the confirmation, but noted none of your example custom emails were showing that included so hope I have not misunderstood it)

While I have your attention (these are wishlist items I hope you will find useful)…

I would see the automated reminder email as a huge plus. All of my restaurants are tourist locations and as people are easily distracted while on holiday it would be particularly useful. I hope that one gets to the top of your list soon.

Exclusion dates. Be great to be able to apply a date range. Again, all six of my sites are tourist, so seasonal. I think as it stands I will have to apply about 150 individual exclusion dates for each restaurant to cover the close season. A from and to date option would be a great time saving, and i assume relatively simple from a coding point of view.

A graphical ‘time bar’ showing bookings on a time line to aid with table allocation would be fantastic. I appreciate this one is probably a big coding job – but I mention it just to say I am a ready and willing customer for that.

Ditto SMS options.

Language options. I read your reply to an enquiry, or in faq, about being able to set language of the form, but the email response being in the language of the backend user. I am happy with a dual language response, but a multi language reply email would be better. We have bookings in at least 8 languages.

I hope the feedback is useful, but at the end of the day I am going with your plug-ins that don’t do these things, when i know there are plug-ins that claim to do everything I have mentioned and more. I just ‘feel’ yours are better quality and more stable.

thanks – will do

the plugins were all up to date when i sent the report in, but i’ll get them done again with wordpress 7.1 and try again. the only one i cant update is wp bakery visual composer – which comes bundles with my theme and so is updated only with theme updates (incase this is relevant). appreciate your help.

i can’t figure how to edit the original post jan, here is a link to the pastebin

https://pastebin.com/yyjSUfJE

ok the facebook page where you can see the dud post is here

the domain website is here

can’t see how i messed up that orig post but there’s no preview options so in case it does it again the facebook is https://www.facebook.com/pages/The-Ibiza-Sun/211042655622884 and the website is theibizan.com

(technology is not my friend today)

well i have made a right hash of that – seem to have made most of the text a link

my first post here but i’m quite used to using forums.

cant see how to delete or edit it