gianni333

Hey Shahin,

Thanks a lot for your help ?? Will try that.

Best,

Gianni

I see, thanks the answer and thanks for the tipp with the plugin! ??

Sorry I may have written this wrong.

I’m not looking on support for the credit plugin, but for the prices per currency setup.

The credit plugin is basically creating a new currency, so I was wondering if there is a way to set different prices for different currencies in general per product without a fixed exchange rate. Is there a function like this in woocommerce or is there an extension that can do that? I know that you guys made some really cool extensions for woocommerce.

Hi Mirko, thanks for the tip. I did tha,t but unfortunately it still doesn’t work. I updated the download links by hand for now and hopefully it’s gonna work when I need it the next time and I’ve updated everything a couple of times ?? Thanks for your help anyway.

Cheers,
Gianni

Hi Mirko,

My apologies for the late answer, it would be awesome if you could have a look at the report you were asking for (I coudn’t find anything marked as fatal error in the log only other entries or errors)

Thank you in advance for helping me here.

System Status:

### WordPress Environment ###

WordPress address (URL): https://thecreativecrops.com
Site address (URL): https://thecreativecrops.com
WC Version: 4.7.2
REST API Version: ? 4.7.2
WC Blocks Version: ? 3.6.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: ? 5.5.6 - There is a newer version of WordPress available (5.8.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.3.31-1+0~20210923.88+debian9~1.gbpac4058
PHP Post Max Size: 50 MB
PHP Time Limit: 6000
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.7.34-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.2
WC Database Prefix: wpce_
Total Database Size: 102.63MB
Database Data Size: 69.48MB
Database Index Size: 33.15MB
wpce_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wpce_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_woocommerce_downloadable_product_permissions: Data: 1.52MB + Index: 1.09MB + Engine InnoDB
wpce_woocommerce_order_items: Data: 0.20MB + Index: 0.09MB + Engine InnoDB
wpce_woocommerce_order_itemmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wpce_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpce_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpce_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
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wpce_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpce_aff_referrals: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wpce_aff_referral_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpce_aff_robots: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_aff_uris: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_aff_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_aws_cache: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wpce_aws_index: Data: 2.02MB + Index: 0.00MB + Engine InnoDB
wpce_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_comments: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wpce_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wpce_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpce_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_maxbuttonsv3: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpce_maxbuttons_collections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpce_posts: Data: 2.52MB + Index: 0.81MB + Engine InnoDB
wpce_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wpce_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpce_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_tinvwl_lists: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpce_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_usermeta: Data: 2.52MB + Index: 4.03MB + Engine InnoDB
wpce_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wpce_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpce_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpce_wc_customer_lookup: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wpce_wc_download_log: Data: 0.23MB + Index: 0.22MB + Engine InnoDB
wpce_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_wc_order_product_lookup: Data: 0.34MB + Index: 0.38MB + Engine InnoDB
wpce_wc_order_stats: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
wpce_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wpce_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpce_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_wonderplugin_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_wpgdprc_access_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_wpgdprc_delete_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_wpgdprc_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_yikes_easy_mc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpce_yoast_indexable: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
wpce_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpce_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpce_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpce_yoast_seo_links: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
wpce_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

ae_global_templates: 2
amn_mi-lite: 1
aoc_popup: 1
attachment: 1971
custom_css: 1
elementor_library: 8
ig_campaign: 1
ig_message: 4
mc4wp-form: 1
mycred_coupon: 1
nav_menu_item: 13
oceanwp_library: 2
oembed_cache: 354
page: 15
popup: 218
popup_theme: 12
post: 2
product: 218
revision: 211
shop_coupon: 13
shop_order: 1423
shop_order_refund: 4
tablepress_table: 1
tooltips: 1
user_request: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (51) ###

Ocean Extra: by OceanWP – 1.7.8
Advanced Woo Search: by ILLID – 2.32
Affiliates WooCommerce Light: by itthinx – 1.11.0
Affiliates: by itthinx – 4.9.0
Akismet Anti-Spam: by Automattic – 4.1.10
AnyWhere Elementor Pro: by WebTechStreet – 2.11.4
Booster Plus for WooCommerce: by Algoritmika Ltd – 4.3.1 – Installed version not tested with active version of WooCommerce 4.7.2
Flexible SSL for CloudFlare: by One Dollar Plugin – 1.3.1
Code Snippets: by Code Snippets Pro – 2.14.1
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.0
Decorator - WooCommerce Email Customizer: by WebToffee – 1.1.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.6
Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
Elementor Pro: by Elementor.com – 3.3.1
Elementor: by Elementor.com – 3.3.1
GDPR Compliance for Mailchimp: by YIKES
Inc. – 1.3.7

Elementor Inline SVG: by Namogo – 1.2.0
Jetpack by WordPress.com: by Automattic – 9.1.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
MaxButtons: by Max Foundry – 8.7
myCred: by myCred – 2.1.1
Ocean Social Sharing: by OceanWP – 2.0.0
Popup Maker: by Popup Maker – 1.16.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Simple Tooltips: by Justin Saad – 2.1.3
Page Builder by SiteOrigin: by SiteOrigin – 2.13.0
Sketchfab Embed: by Rami Yushuvaev – 1.5
TablePress: by Tobias B?thge – 1.12
TI WooCommerce Wishlist: by TemplateInvaders – 1.26.1
Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.6.7
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.59

W3 Total Cache: by BoldGrid – 2.1.5
WooCommerce Better Usability: by Moises Heberle – 1.0.49
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
WooCommerce Order Test: by WP Fix It – 1.6 – Installed version not tested with active version of WooCommerce 4.7.2
WooCommerce Amazon S3 Storage: by WooCommerce – 2.1.22 – Installed version not tested with active version of WooCommerce 4.7.2
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7
WooCommerce Extra Product Sorting Options: by SkyVerge – 2.9.0
WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
Booster for WooCommerce: by Pluggabl LLC – 5.4.2
WooCommerce Remove Product Sorting: by SkyVerge – 1.2.0 – Installed version not tested with active version of WooCommerce 4.7.2
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17 (update to version 1.25.19 is available)
WooCommerce: by Automattic – 4.7.2
Yoast SEO: by Team Yoast – 15.3
WP GDPR Compliance: by Van Ons – 1.5.6
WP Migrate DB: by Delicious Brains – 2.0.2
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.11

Smush: by WPMU DEV – 3.8.7
Easy Forms for Mailchimp: by YIKES
Inc. – 6.8.4

YITH WooCommerce Ajax Product Filter: by YITH – 3.11.4

### Inactive Plugins (0) ###

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Must Use Plugins (1) ###

WP Migrate DB Compatibility: by Delicious Brains – 1.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: credits (credits)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #182 - /shop/
Cart: #202 - /cart/
Checkout: #203 - /checkout/
My account: #204 - /my-account/
Terms and conditions: #3040 - /eula/

### Theme ###

Name: OceanWP
Version: 3.0.1 (update to version 3.1.0 is available)
Author URL: https://oceanwp.org/about-me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 63
Oldest: 2021-10-14 11:09:07 +0000
Newest: 2021-11-10 14:02:02 +0000

Hi Mirko, thanks a lot for your answer.

As for the lost download permissions I tried what you suggested, but unfortunately got the same result with the theme on storefront and all plugins except woocommerce deactivated.

Just in case that helps, the exact steps I took to recreate the problem are:

1. place order of a digital product
2. export csv with default import/export button (id, name and download)
3. import the same csv (even without changing anything)
4. download permission for the order is gone

Do you have any other ideas or suggestions I could try for this?

The granting download permissions seems to be a one time problem by the way, it didn’t happen again on other articles so that’s not a problem anymore.

I see, thank you. I did that but it still doesn’t work.

Sure, I fully understand, no worries about that. Thank you very much for your effort, much appreciated ??

By the way thank you very much for your effort to help on this, I really appreciate that a lot.

Hi I tried the plugin but it didn’t change anything. Just to be sure, is it right that I can just download the WP-REST-Allow-All-CORS-master plugin folder, unzip it and move it to the wordpress plugins folder?

Is there a specific place where I need to add the code? I’m asking because when I just add the code at the end of the htaccess file I get this message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Hi, sure here’s the link: https://woocommerce-211417-718726.cloudwaysapps.com/, I’m sorry I thought it was no longer needed.

The CDN is integrated via the cache plugin. If I disable either the CDN part of the cache plugin or the minification part of the cache plugin everything is fine. But I’d really like to use them both at the same time ??

I tried again to disable all plugins and scripts, but as long as minify and CDN (cloudfront) in w3 total cache are turned on at the same time the issue with the missing icons or totally broken layout remains.

Hi, I’m sorry for the late answer. Yes I did try both things you suggested, but as long as I keep the plugins and scripts which I need for the site to look the way it is supposed to be the icons keep missing and are replaced by white boxes.

I just created a new staging site to show the issue: https://woocommerce-211417-699281.cloudwaysapps.com/

The main issue is that icons like the “my account” icon on all pages (except on the woocommerce pages) or the right and left arrows in the image gallery on the home page are missing.