gianlucapantaleo

Hi, I got the issue before the Elementor’s upgrade that change the layout of Elementor’s backend. I don’t know if the Elementor’s upgrade has fixed the problem because I changend your plugins with competitor’s alternative before the Elementor’s upgrade, sorry.

https://file.io/T1QoppSLbu75

https://streamable.com/pb3vvp

Yes, the issue is also replicable on the staging site. I have already shared the test results with the plugin provider, but they keep responding with: “We tested it again on a different browser and it seems to be working fine.”

I have conducted the two tests you suggested (Test 1 and Test 2) while keeping the “YITH WooCommerce Product Bundles Premium” plugin active. This is necessary because the color swatches do not display otherwise, as the product causing the error is a Bundle. In both tests, the issue still occurs—though not consistently. Sometimes it works after refreshing the page two or three times, but then it fails again after further refreshes. This inconsistency is puzzling, and I’m not sure why the functionality changes upon multiple reloads.

Please let me know if there’s anything else you’d recommend testing.

Than I made another test: I enabled the option in Variation Swatches for WooCommerce: di AovUp plugin’s settings called:
“Disable Default Plugin Stylesheet -Option to enable/disable default plugin stylesheet for theme developer”

enabling this I can see both squared color and select, If I click on the squared color id doesn’t works, If I use the select it work.

https://www.loom.com/share/4277e06fa5ef4fafa46cb4f7c7eb96eb?sid=87d1abf2-9b91-4e07-9e5c-42d51338c622

Hi, here my tests:

TEST 1: it works, I lose the colored squared instead of select, but it works
[disabled] Variation Swatches for WooCommerce: di AovUp
[enabled] Additional Variation Images Gallery for WooCommerce – Pro: di Emran Ahmed
[enabled] Divi Child

TEST 2: not works
[enabled] Variation Swatches for WooCommerce: di AovUp
[disabled] Additional Variation Images Gallery for WooCommerce – Pro: di Emran Ahmed
[enabled] Divi Child

TEST 3: not works
[enabled] Variation Swatches for WooCommerce: di AovUp
[enabled] Additional Variation Images Gallery for WooCommerce – Pro: di Emran Ahmed
[disabled] Divi Child and enabled Storefront

TEST 4: not works
[enabled] Variation Swatches for WooCommerce: di AovUp
[disabled] Additional Variation Images Gallery for WooCommerce – Pro: di Emran Ahmed
[disabled] Divi Child and enabled Storefront

So i think “Variation Swatches for WooCommerce: di AovUp” is the problem but I already wrote to their support before writing here, gave them a staging copy and website’s access and they told me: “It is working completely fine on our side. We have tested it multiple times and on different devices.? I am sorry but we cannot help until we see the error.? Moreover, this isn’t a feature of our plugin. It comes with the WooCommerce plugin itself.? Our plugin only allows you to create variation swatches alongside other features. Also, the API issue you are facing is because of an old version of the core plugin but it has nothing to do with the functioning of the Variation Swatches plugin.”

Here a link of the screencast: https://streamable.com/247ooj

I temporary solved unistalling “Redirection for Contact Form 7” by installing another plugin.

Sorry. So how can I show my problem without show to other confidential informations, please? Thanks

I understand, thanks. In the meantime is there a solution or workaround to mix your plugin with AcyMailing? I ask this because AcyMailing is multilanguage and has an integration with WooCommerce called “Abandoned cart” but it is a fake abandoned cart’s function because it’s more an “order status”‘s reminder, it generate email only if an order is placed and not payed. Thanks