giammimosc

Hi @razyrx,

about the first point probably I explained it wrongly. The issue is on the “X” that closes the comparison table pop-up. So, from mobile devices it is not possible to close the pop-up table from the screen. The “X” if clicked nothing happens. I tried from lot of devices and I always get the same error.

Could you please try again to test it? Should this issue generated by conflict with other plugins for cache management?

Regards

Hi @agengineering,

I tried in that way but I always get the same error. I tried also deleting the cache, nothing change. How is it possible? Could the plugin for cache changed something about your plugin even if disabled?

Actually I cannot solve this problem… I don’t know how to proceed.

Regards,
Gianmarco

Hi @razyrx,

I really apprecciate your prompt answer ??

1) Here the issue is that the “X” is displayed on mobile, but if clicked it is not working. I don’t know if this is a problem only for me or not, you could also test it here (https://www.worldtech360.it/comparatore/) by opening it from mobile. Once the table is opened, then is not possible to be closed from mobile since the displayed “X” is not working. Could it also be a problem related to cache data?

2) ok get it, thanks

3) Do you have some CSS code to propose us in order to reduce the overall dimensions of the table of 10/20% for example? I know that there are lot of people in this forum interested in this topic.

Regards

hi @homyroom ,

did you find a way to solve it?

Regards

Hi Dear @ahmedmelsaeed

did you found out how to put the link in other pages or in custom location?

Is there a way to let the user selects to add a product to comparison also in really custom location?

Regards

Hi @alessio91

how can we do a debug on my site? What do you need?
Actually are lot of weeks that I cannot solve this problem and this is incredible situation for me.

There could be an issue related with the cache? Or something like that? maybe a conflict with other plugins like WP Rocket?

Please help me,
Regards

Hi @leanzafrancesco @agengineering @askmagic

sorry but then I have removed the plugin since it doesn’t work and I cannot leave it as is for lot of time. Now I re-activated YITH WooCommerce Compare, you can try to have a check now. Please could you check it as soon as possible?

The issue is regarding only mobile devices, where the comparison table pop-up doesn’t appear at all.

I have put my website in diagnostic mode (but just for me, not for visitors) and then I switched to Twenty Twenty-One and enabling just Woocommerce and YITH Compare: the result is always the same and the compare table doesn’t work on Mobile devices. Anyway it works correctly from Desktop PC (also in normal mode it works correctly on Desktop PC).

The link to my website and in particular to the page where the plugin should work is this: https://www.worldtech360.it/comparatore/

Hi @agengineering

I have put my website in diagnostic mode (but just for me, not for visitors) and then I switched to Twenty Twenty-One and enabling just Woocommerce and YITH Compare: the result is always the same and the compare table doesn’t work on Mobile devices. Anyway it works correctly by Desktop PC (also in normal mode it works correctly on Desktop PC).

The link to my website and in particular to the page where the plugin should work is this: https://www.worldtech360.it/comparatore/

Thank you again

Hi @agengineering, @askmagic

I tried also with the default theme but it doesn’t work as well.

if you need this is my email address for faster communication, then I can also upload here in the forum the final solution that we will find.

[email protected]

Thanks

Hi dear @askmagic ,

thank you for answering.

No, I do not use cache plugin on my website.

Do you know why the comparison table is not working on mobile?

Thanks

Hi Dear,

super thanks for your answer.

1) It works. So now I can see the correct names, how can I just center them in each slot? Since for now they are aligned to the left and are not centered.My website is: https://www.worldtech360.it and you can see the comparison table in the “Comparatore” section by adding products to comparison.

2) I cannot solve this issue also by disabling other plugins. From PC the custom attributes can not be shown. They are just shown for mobile devices.

3) How to disable click on products images and names in the table? Since I don’t want them to click there

If you have an email address to provide me I can send you some photos of the problems. My email is [email protected]

• This reply was modified 3 years, 8 months ago by giammimosc.
• This reply was modified 3 years, 8 months ago by giammimosc.