ghutchnet

@gvectorsdevs I have corrected much of this problem. I really appreciate you helping me with this.

It seems that imagick’s PHP modules were not properly installed by our hosting company. They have corrected that and much of the problem has gone away.

The lingering problem now is that pdf file over 200K are showing the same 500 error message. However, although the 500 message is shown the post is complete with the attachment in place. If you back out of the 500 error screen and the WPForo screen refreshes, the new posting is available. If you refresh the 500 error screen it will duplicate the posting as many times as you refresh the 500 error screen.

Is this something else? Does imagick handle pdf files? Is there something special at the 200K boundry in a pdf file? Again, pdf files less than ~200K post fine while pdf files over ~200K post but show the same INTERNAL SERVER ERROR as before.

Gary

Thank you for responding. I am working with my hosting company, Inmotion Hosting. I am the web admin who setup the WP instance but only have access t to my file tree, no systems access.

I have recently discovered that only jpg, PDF and GIF files are failing. Anything else I have tried, txt, docx, odf, xlsx, etc seem to work fine. Something handling the image files seems to be failing.

I have found some WordPress errors related to imagick but not chronologically tied to my attachment events. I am working with the hosting team to correct the imagick library errors. I’ll post here if that corrects the issue.

Thanks again. ??

@gvectorsdevs I hadn’t tagged you so I wasn’t sure if you had seen my replies…

Any other suggestions?? I have run all of the clean up tools in the plugin, the debug area shows no database issues, I have removed many of the other plugins that I thought might interfere.? I have also tried a very small attachment to be sure the failure is not size related – it also failed.

Could the path to the WordPress install be an issue?? Could WPForo be having problems with the path when it’s time to display the new topic?? As I stated, the attachment uploads to the host so permissions don’t seem to be the issue.? Permissions for the upload area is 0755.? After the upload completes is when the internal server error message shows up.

I have performed all of the forum maintenance as well as removing some of the plugins that I thought might interfere. I still have the same 500 issue.

Hi, Thank you. The attachment uploads to the host and can be found in the media library. Therefore permissions seem to be correct, right? The permissions are set to 755.

The upload seems to happen as there is a delay after pressing “Add topic” and the display of the error screen. After receiving the error I can see the attachment in the media library by logging into my WordPress console.

Gary

Thank you!

I went through and disabled and reenabled many of my plugins starting with the most recent ones. No joy!

Then, I went to permalinks and low and behold there was a fouled-up permalink. I have corrected the permalink and now USP is working again! Yippee!

ghutch

Right. Did I do something to cause that? Those links are being generated by [usp_display_posts]…

Ghutch

Hi jeff,

Click on one of the submitted posts in the list and you’ll see what I’m talking about. I used to see the post but now I don’t….

Ghutch

More info:

Operating System Linux
Server Apache
Memory usage 65.04 MByte
MYSQL Version 5.6.43
SQL Mode NO_ENGINE_SUBSTITUTION
PHP Version 7.1.29
PHP Allow URL fopen On
PHP Memory Limit 512M
PHP Max Upload Size 128M
PHP Max Post Size 128M
PHP Max Script Execute Time 30
PHP Exif support No
PHP IPTC support Yes
PHP XML support Yes
Site URL https://triumphclub.org/wordpress
Home URL https://triumphclub.org/wordpress
WordPress Version 5.2
WordPress DB Version 44719
Multisite No
Active Theme Combine Lite 1.0
Site Title TCOC
Site Language en-US
Front Page Displays page [ID = 674]
Search Engine Visibility 1
Permalink Setting /index.php/%year%/%monthnum%/%day%/%postname%/

Active Plugins
Accessibility Tools & Alt Text Finder 1.3.4
All-in-One Event Calendar by Time.ly 2.5.40
All In One SEO Pack 2.12.1
Beaver Builder Alerts 1.2.0
Beaver Builder Plugin (Lite Version) 2.2.2.5
Better Search Replace 1.3.3
CB Custom Beaver Builder Modules 1.6.1
Clean Login 1.9.9
Duplicator 1.3.12
Image Optimizer WD 1.0.23
Jetpack by WordPress.com 7.3.1
Livemesh Addons for Beaver Builder 2.6.3
Mopinion Feedback Form 1.1.1
Photo Gallery 1.5.25
PowerPack Lite for Beaver Builder 1.2.7.1
Shortcodes Ultimate 5.3.0
Smart Slider 3 3.3.18
TablePress 1.9.2
Ultimate Addons for Beaver Builder – Lite 1.3.0
UpdraftPlus – Backup/Restore 1.16.14
WP-Members 3.2.6.1
WPD Beaver Builder Additions 2.0.5
Inactive Plugins
All-in-One Event Calendar Extended Views by Time.ly 1.2.12
Autoptimize 2.5.0
Elementor 2.5.15
Envira Gallery Lite 1.6.6
Members 2.1.0
Memphis Documents Library 3.9.20
NextGEN Gallery 3.2.2
Redirection 4.2.3

I am still having issues. I have updated to WordPress 5.2 and PHP 7.1 and I am using Combine Lite theme.

Whenever I select the accessibility tool from the settings I see the main screen grayed out with “progress” dots and it never changes – no matter how long I wait.

Do you have any known conflicts that exhibits this king of behavior?

Gary

I don’t really see any errors in the Console. If I insert a text block using Beaver Builder I see the “Add Photo Gallery” button at the top of the text entry window but if I select it there is no following dialog. Nothing happens on the screen. I have been able to goto the Photo Gallery options pages and use the “Generate Shortcode” button to make a shortcode to insert into the desired page. I can create and populate the gallery and the gallery is presented as requested by using that method. It is just that the dialog from the text editor is not working for me.

Gary